Project Management for Technical Writers

Do you need to deliver software projects that require customer-facing documentation? Would you like to learn how to make your documentation delivery successful and contribute efficiently to the goals of the development project?

As a technical writer, you often are expected to organize and deliver large sets of information to the customer. But everyone in the team has his or her own understanding of what is important for the customer. The development manager insists on documenting each and every little detail, the marketing manager wants you to focus on sharing success stories from the customers, while the editor thinks you should focus on improving the language quality of the documentation. Meanwhile, everybody on the team just wants to take a couple of days off!

Sounds familiar?! Somehow all the expectations fall on you, right?! 

                       “There are no secrets to success. It is the result of preparation, hard work, and learning from failure.”

                        — Colin Powell

How can you balance all these conflicting requirements towards the documentation? How can you ensure that the customer interest is properly defended and you manage to really be the customer advocate?

Today everybody speaks about project management, proper planning, and prioritization. But the entire project management training and up-skill happens after days and months of training and applying what you have learned on the job. Not to mention the cost! Simply finding the time to learn project management can be an overwhelming experience that requires time and serious commitment.

In this course, Jordan Stanchev (PMP #2174692, User Assistance Development Architect at SAP) with many years of experience in the field of technical writing, user assistance, and architecture will share the secrets of the project management framework that you can use to run the development of your software documentation with the team.

Jordan has been using the same approach to identify and prepare the delivery and successful publishing of numerous user assistance assets for software development projects, such as user guides, multimedia, and video assets.

You will learn:

• The importance of meeting customer needs & how to properly identify and capture them

• How to define the correct deliverables: should you use written software documentation; video, images, and infographics to guide your user? 

• What is the healthy balance of deliverables for your project

• What is realistic to plan for

• The steps to prepare a documentation project

• Which criteria to use to define the quality of your software documentation 

• How to deliver your content to your customeron time and schedule

Enroll now and learn how to apply the project management principles to a software documentation development project!

P.S. This course comes with a 30-day refund policy!

Rating Distribution

• 1 stars: 0 votes
• 2 stars: 3 votes
• 3 stars: 28 votes
• 4 stars: 69 votes
• 5 stars: 49 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!