Psychology Of Business 5: Mastering Difficult Conversations
Psychology Of Business 5: Mastering Difficult Conversations, available at $44.99, with 7 lectures, and has 1 subscribers.
You will learn about Use mindfulness to become a more empathetic and considerate leader. Respond appropriately during hard conversations to achieve optimum results. Understand and manage your negative emotions to improve discussions. Utilise crucial elements of an effective apology to ensure your apology is meaningful. Understand how differing perceptions can lead to low morale and how to manage them so your team members are more satisfied and productive. Navigate group dynamics to influence conflict resolution to improve team morale and create a more peaceful work culture. This course is ideal for individuals who are Managers who want to learn how effective conflict resolution skills can help them address and resolve issues in the work environment. or Supervisors who wish to develop a deeper connection and build trust with their team members. or Entrepreneurs who aim to be more aware and empathetic communicators. or Aspiring leaders who want to learn how mastering difficult conversations can help them transition to a leadership role. or Executives who want to learn to adjust their communication style while maintaining the gist of their message. It is particularly useful for Managers who want to learn how effective conflict resolution skills can help them address and resolve issues in the work environment. or Supervisors who wish to develop a deeper connection and build trust with their team members. or Entrepreneurs who aim to be more aware and empathetic communicators. or Aspiring leaders who want to learn how mastering difficult conversations can help them transition to a leadership role. or Executives who want to learn to adjust their communication style while maintaining the gist of their message.
Enroll now: Psychology Of Business 5: Mastering Difficult Conversations
Summary
Title: Psychology Of Business 5: Mastering Difficult Conversations
Price: $44.99
Number of Lectures: 7
Number of Published Lectures: 7
Number of Curriculum Items: 7
Number of Published Curriculum Objects: 7
Original Price: £49.99
Quality Status: approved
Status: Live
What You Will Learn
- Use mindfulness to become a more empathetic and considerate leader.
- Respond appropriately during hard conversations to achieve optimum results.
- Understand and manage your negative emotions to improve discussions.
- Utilise crucial elements of an effective apology to ensure your apology is meaningful.
- Understand how differing perceptions can lead to low morale and how to manage them so your team members are more satisfied and productive.
- Navigate group dynamics to influence conflict resolution to improve team morale and create a more peaceful work culture.
Who Should Attend
- Managers who want to learn how effective conflict resolution skills can help them address and resolve issues in the work environment.
- Supervisors who wish to develop a deeper connection and build trust with their team members.
- Entrepreneurs who aim to be more aware and empathetic communicators.
- Aspiring leaders who want to learn how mastering difficult conversations can help them transition to a leadership role.
- Executives who want to learn to adjust their communication style while maintaining the gist of their message.
Target Audiences
- Managers who want to learn how effective conflict resolution skills can help them address and resolve issues in the work environment.
- Supervisors who wish to develop a deeper connection and build trust with their team members.
- Entrepreneurs who aim to be more aware and empathetic communicators.
- Aspiring leaders who want to learn how mastering difficult conversations can help them transition to a leadership role.
- Executives who want to learn to adjust their communication style while maintaining the gist of their message.
Would you like to learn key strategies you can use when having difficult conversations to achieve better outcomes? Would you like to improve your mindset to feel more confident and assertive when discussing hard topics? Do you want to learn how positive body language, like maintaining appropriate eye contact and active listening, can help you resolve conflict and help you become a better communicator? If so, then this is the course for you!
Whether or not you’re in a position of authority, you’re bound to have a difficult conversation at some point in your career. It may involve hard topics like dismissing an employee, calling out a subordinate on their lacklustre performance or denying someone’s leave. Therefore, you must master having hard conversations while maintaining relationships and forming more profound connections. When you can do this, your team members will be more satisfied, productive and comfortable. Studies show that happy workers are 13% more productive than their unhappy counterparts. This indicates that you can achieve greater innovation, productivity and revenue when your staff are satisfied. This course offers many statistics like this to make sure you are on top of your game!
Throughout a series of six short video-based lectures, you will learn how to harness the power of mindfulness to cultivate empathy and consideration, laying the foundation for becoming an influential and compassionate leader. We will provide you with practical tools and techniques to apply mindfulness in your daily interactions, enabling you to connect more deeply with your team. In the realm of challenging conversations, we will equip you with the skills to respond effectively, ensuring optimal results and fostering a culture of open communication. You’ll discover strategies to understand and manage negative emotions, creating a positive atmosphere for meaningful discussions that lead to constructive outcomes. We will guide you through the crucial elements of an effective apology, ensuring that your expressions of remorse are not only genuine but also impactful. You’ll gain insights into the art of apology, enhancing your ability to mend relationships and build trust within your team. Understanding the impact of differing perceptions on team morale is vital for any leader.
Finally, we will help you navigate these differences, offering strategies to manage diverse perspectives, ultimately leading to increased satisfaction and productivity among your team members. Lastly, you will delve into the intricacies of group dynamics, acquiring the skills to influence conflict resolution and foster a more peaceful work culture.
Our comprehensive guidance will empower you to navigate group interactions with finesse, creating an environment where collaboration thrives, and conflicts are resolved constructively. By the end of this course, you will understand how mindfulness, apologies, perception and power dynamics can help you overcome difficult conversations.
This Mastering Difficult Conversations course is part five of our six-course series, Psychology Of Business. If you’re interested in learning more about how to use psychological techniques to become a better leader and communicator, check out the other courses in the series and our wider catalogue. Enrol now to learn more!
Course Curriculum
Chapter 1: Introduction
Lecture 1: Understanding Conflict Resolution Strategies In The Workplace
Chapter 2: Psychology Of Business 5: Mastering Difficult Conversations
Lecture 1: Behavioural Economics And Marketing
Lecture 2: The Psychology Of Apologies
Lecture 3: The Role Of Perception In Difficult Conversations
Lecture 4: Group Dynamics In Conflict Resolution
Lecture 5: Power Dynamics In Difficult Conversations
Chapter 3: Conclusion
Lecture 1: Conclusion
Instructors
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Expert Academy
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