Restaurant Management Customer Satisfaction

Restaurant Management Customer Satisfaction, available at $44.99, has an average rating of 5, with 37 lectures, based on 3 reviews, and has 7 subscribers.

You will learn about Golden rules of customer retention in restaurant Tips for making your customers happier at your restaurant Proven ways to boost your restaurant revenue Proven ways on how to attract new customers to your restaurant Effective strategies to improve your restaurant service and provide a stellar guest experience Restaurant management tips for happy employees and a successful business How can your measure customer satisfaction in your restaurant This course is ideal for individuals who are Restaurant owners, managers, employees, public, hospitality industry, associations, restaurant customers, tourism agencies, students etc. It is particularly useful for Restaurant owners, managers, employees, public, hospitality industry, associations, restaurant customers, tourism agencies, students etc.

Enroll now: Restaurant Management Customer Satisfaction

Summary

Title: Restaurant Management Customer Satisfaction

Price: $44.99

Average Rating: 5

Number of Lectures: 37

Number of Published Lectures: 37

Number of Curriculum Items: 37

Number of Published Curriculum Objects: 37

Original Price: $79.99

Quality Status: approved

Status: Live

What You Will Learn

Golden rules of customer retention in restaurant
Tips for making your customers happier at your restaurant
Proven ways to boost your restaurant revenue
Proven ways on how to attract new customers to your restaurant
Effective strategies to improve your restaurant service and provide a stellar guest experience
Restaurant management tips for happy employees and a successful business
How can your measure customer satisfaction in your restaurant

Who Should Attend

Restaurant owners, managers, employees, public, hospitality industry, associations, restaurant customers, tourism agencies, students etc.

Target Audiences

Restaurant owners, managers, employees, public, hospitality industry, associations, restaurant customers, tourism agencies, students etc.

As restaurant owners and managers, one of our top priorities is ensuring customer satisfaction. To elevate customer satisfaction, infuse your restaurant with distinctive and memorable experiences that leave a lasting impression on diners. Consider offering unique and unforgettable experiences to stand out from the competition and make your customers feel special and valued. This could include themed dining events, personalized interactions with staff, or customized culinary experiences. By providing these one -of- a – kind experiences, you can surprise and delight your customers, making their dining experience truly memorable. Understanding your customers needs by identify unique customer requirements and challenge by actively seeking feedback and observing their behavior.

Be everywhere. Some people expect to find information about restaurant on Twitter, others on Facebook. Creating profiles on these networks and keeping them up to date with things like business hours, menu changes, and specials will help you grow an audience and provide the information they need. Otherwise, they will use networks that are not managed by the restaurant. Speaking of social media, be sure to monitor for mentions of the restaurant. This is a good way to respond to complaints or build relationships with fans. Be very adaptable to customers taste and preferences.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Lecture 2: What is customer satisfaction in restaurant

Lecture 3: What are the factors that affect customer satisfaction in a restaurant

Lecture 4: How can you measure customer satisfaction in a restaurant

Lecture 5: What are some strategies for increasing customer satisfaction in a restaurant

Lecture 6: What are examples of successful customer satisfaction in restaurant

Lecture 7: How to increase your restaurant sales

Lecture 8: How to get more customers in my restaurant

Chapter 2: Golden Rules Of Customer Retention In Restaurant

Lecture 1: Outstanding Customer Service

Lecture 2: Creating a personal touch

Lecture 3: Construction use of CRM

Lecture 4: Gathering customer feedback

Lecture 5: Using loyalty programs and offers

Lecture 6: Effective online marketing

Lecture 7: Hosting events

Chapter 3: Tip For Making Your Customers Happier At Your Restaurant

Lecture 1: Have a friendly staff

Lecture 2: Provide rewards for the customers

Lecture 3: Be quick to respond to bad experience

Lecture 4: Connect with the customers

Chapter 4: Effective Strategies To Improve Your Restaurant Service

Lecture 1: Train employees for excellent customer service

Lecture 2: Encourage effective communication between staff members

Lecture 3: Ensure accurate wait timing

Lecture 4: Deal with customers complaint and concern

Lecture 5: Use technology for better restaurant service

Lecture 6: Maintain hygience and cleanliness in your restaurant

Lecture 7: Offer diverse payment option

Chapter 5: Proven Ways To Boost Your Restaurant's Revenue

Lecture 1: Drive repeat business with a loyalty program

Lecture 2: Analyze your menu profitability

Lecture 3: Offer online delivery

Lecture 4: Boost your social media presence

Lecture 5: Find up sell opportunities

Chapter 6: Restaurant management tips for happy employees and a successful business

Lecture 1: Stay ahead of the curve

Lecture 2: Invest resources in customers satisfaction

Lecture 3: Make employees retention a priority

Lecture 4: Optimize the work flow and innovate constantly

Lecture 5: Own your mistakes and learn from them

Chapter 7: Proven Ways How Attract New Customers TO Your Restaurant

Lecture 1: Proven ways how to attract new customers to your restaurant

Instructors

Eric Yeboah
MBA/ PGDip

Rating Distribution

1 stars: 0 votes
2 stars: 0 votes
3 stars: 0 votes
4 stars: 0 votes
5 stars: 3 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

Menu