Retail 4.0 – The Impact of Industry 4.0 on the Retail

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction to the Course

Chapter 2: Introduction to the Retail Industry

Lecture 1: Introduction to the Retail Industry

Lecture 2: Advantages and Disadvantages of Retailers

Lecture 3: Type of Retailers – Part 1 of 3

Lecture 4: Type of Retailers – Part 2 of 3

Lecture 5: Type of Retailers – Part 3 of 3

Lecture 6: Retail Businesses based on the type of Goods that they sell

Lecture 7: Key Statistics of the Retail Industry

Chapter 3: Key Insights and Market Trends of the Retail Industry

Lecture 1: Introduction to the Key Insights of the Retail Industry

Lecture 2: Key Insight 1 – Ethical, Purposeful and Sustainable

Lecture 3: Key Insight 2 – Digital by Design and Digital Transformation

Lecture 4: Key Insight 3 – More focus on creating delightful Customer Experiences (CX)

Lecture 5: Key Insight 4 – Omnichannel Retail Strategies

Lecture 6: Key Insight 5 – Faster Response Time

Chapter 4: Introduction to the Challenges of the Retail Industry

Lecture 1: Introduction to the Challenges of the Retail Industry

Lecture 2: Challenge 1 – Evolving Customer Experiences

Lecture 3: Challenge 2 – Optimizing the Supply Chain

Lecture 4: Challenge 3 – Consistency across Omni-Channel Experience

Lecture 5: Challenge 4 – Maintaining Customer Loyalty

Lecture 6: Challenge 5 – Challenges in Internal Communications

Lecture 7: Challenge 6 – Ethics, Sustainability and Climate Change

Lecture 8: Challenge 7 – Silo Marketing

Lecture 9: Challenge 8 – Employee Productivity and Retention

Lecture 10: Challenge 9 – Keeping up with evolving retail technologies

Lecture 11: Challenge 10 – Socio-Economic Factors

Chapter 5: Introduction to the Opportunities for Innovation in the Retail Industry

Lecture 1: Introduction to the Opportunities for Innovation in the Retail Industry

Lecture 2: Opportunity 1 – Creating a Delightful Customer Experience (CX)

Lecture 3: Opportunity 2 – A more agile Supply Chain

Lecture 4: Opportunity 3 – More effective ways of anticipating market trends

Lecture 5: Opportunity 4 – Improving employee productivity and job satisfaction

Lecture 6: Opportunity 5 – Reducing costs within the Industry

Chapter 6: Evolution of Industrial Revolutions and Industry 4.0

Lecture 1: Evolution of Industrial Revolutions

Lecture 2: Industry 4.0 Environment – In Summary

Lecture 3: Industry 4.0 Environment – In Detail

Lecture 4: Industry 4.0 Design Principles

Chapter 7: Introduction to Cyber Physical Systems (CPS)

Lecture 1: Introduction to Cyber Physical Systems (CPS)

Lecture 2: Benefits of Cyber Physical Systems

Lecture 3: Benefit 1 – Integration

Lecture 4: Benefit 2 – Interaction between Human and CPS

Lecture 5: Benefit 3 – Managing uncertainty

Lecture 6: Benefit 4 – Better system performance

Lecture 7: Benefit 5 – Scalability

Lecture 8: Benefit 6 – Agility/Flexibility

Lecture 9: Benefit 7 – Faster response time

Lecture 10: Drawbacks of CPS

Chapter 8: The Impact of Industry 4.0 on the Retail Industry

Lecture 1: The Impact of Industry 4.0 on the Retail Industry

Lecture 2: Augmented Reality, Virtual Reality, Mixed Reality and Comparison

Lecture 3: Impact 1 – Applications of Augmented Reality, Virtual Reality and Mixed Reality

Lecture 4: Big Data, Advantages and Disadvantages

Lecture 5: Impact 2 – Applications and Impact of Big Data Analytics

Lecture 6: Blockchain Technology, Features, Advantages and Challenges

Lecture 7: Impact 3 – Applications and Impact of Blockchain Technology

Lecture 8: Robotic Process Automation (RPA), Advantages, Disadvantages and Challenges

Lecture 9: Impact 4 – Applications of RPA

Lecture 10: Impact 5 – Social Commerce

Lecture 11: Impact 6 – Robotics, Drones and Automation

Lecture 12: Impact 7 – Dynamic Pricing

Lecture 13: Impact 8 – Digital Wallets

Lecture 14: Introduction to Cloud Computing

Lecture 15: Impact 8 – Cloud Computing

Lecture 16: Introduction to Artificial Intelligence (AI)

Lecture 17: Impact 9 – Applications of Artificial Intelligence (AI)

Lecture 18: Applications of Artificial Intelligence on the Workforce and Workplace

Lecture 19: Impact 10 – Emergence of New Business Models

Lecture 20: Introduction to Additive Manufacturing

Lecture 21: Impact 11 – Applications of Additive Manufacturing

Chapter 9: Real World Outlook

Lecture 1: Innovative Startups and Businesses in the Retail Industry – Part 1 of 2

Lecture 2: Innovative Startups and Businesses in the Retail Industry – Part 2 of 2

Chapter 10: Adoption Challenges of Implementing Industry 4.0

Lecture 1: Introduction to the Adoption Challenges of Implementing Industry 4.0

Lecture 2: Adoption Challenge 1 – Data Leveraging Challenges

Lecture 3: Adoption Challenge 2 – Organizational Challenges

Lecture 4: Adoption Challenge 3 – External Environment Challenges

Lecture 5: Adoption Challenge 4 – Legal and Regulation Challenges

Lecture 6: Adoption Challenge 5 – Cyber Security Challenges

Lecture 7: Adoption Challenge 6 – Infrastructure Challenges

Lecture 8: Adoption Challenge 7 – Inter-Operability and Standardization

Lecture 9: Adoption Challenge 8 – Technology Challenges

Lecture 10: Adoption Challenge 9 – Financial Challenges

Lecture 11: Adoption Challenge 10 – Skillset Gap and Related Challenges

Chapter 11: Introduction to the Drivers of Implementing Industry 4.0

Lecture 1: Introduction to the Industry 4.0 Drivers of Implementation

Lecture 2: Driver 1 – Faster Time-to-Market (TTM) and Matching the Supply-Demand

Lecture 3: Driver 2 – Organizational Drivers

Lecture 4: Driver 3 – Better CX

Lecture 5: Driver 4 – Increasing Efficiency, Productivity and Reducing Wastage

Lecture 6: Driver 5 – Demand for Better Quality

Lecture 7: Driver 6 – Labour and Skill Shortages

Lecture 8: Driver 7 – Need for an Agile and Resilient Supply Chain

Lecture 9: Driver 8 – Technology Drivers and Enablers

Lecture 10: Driver 9 – Financial Drivers