Service Parts Supply Chains: An Introduction.
Service Parts Supply Chains: An Introduction., available at Free, has an average rating of 4.35, with 28 lectures, 4 quizzes, based on 105 reviews, and has 1949 subscribers.
You will learn about Service preparation, operation, and management of spare parts supply chains Understanding the concepts of forward and reverse flows The functional components driving spare parts supply chains Perspective on the future evolution of these types of supply chains This course is ideal for individuals who are Business and Supply Chain Management students interested in getting a practical understanding of Service Parts Supply Chains. or Supply Chain professionals who would like to take a closer look at the idiosyncrasies of Service Parts. or Anyone curious about the general principles behind spare parts management, and how they end up in the hands of technicians that work in the field, fixing anything from a Radio Base Station, to the crankshaft of a car, or the wifi router in your home. It is particularly useful for Business and Supply Chain Management students interested in getting a practical understanding of Service Parts Supply Chains. or Supply Chain professionals who would like to take a closer look at the idiosyncrasies of Service Parts. or Anyone curious about the general principles behind spare parts management, and how they end up in the hands of technicians that work in the field, fixing anything from a Radio Base Station, to the crankshaft of a car, or the wifi router in your home.
Enroll now: Service Parts Supply Chains: An Introduction.
Summary
Title: Service Parts Supply Chains: An Introduction.
Price: Free
Average Rating: 4.35
Number of Lectures: 28
Number of Quizzes: 4
Number of Published Lectures: 28
Number of Published Quizzes: 4
Number of Curriculum Items: 32
Number of Published Curriculum Objects: 32
Original Price: Free
Quality Status: approved
Status: Live
What You Will Learn
- Service preparation, operation, and management of spare parts supply chains
- Understanding the concepts of forward and reverse flows
- The functional components driving spare parts supply chains
- Perspective on the future evolution of these types of supply chains
Who Should Attend
- Business and Supply Chain Management students interested in getting a practical understanding of Service Parts Supply Chains.
- Supply Chain professionals who would like to take a closer look at the idiosyncrasies of Service Parts.
- Anyone curious about the general principles behind spare parts management, and how they end up in the hands of technicians that work in the field, fixing anything from a Radio Base Station, to the crankshaft of a car, or the wifi router in your home.
Target Audiences
- Business and Supply Chain Management students interested in getting a practical understanding of Service Parts Supply Chains.
- Supply Chain professionals who would like to take a closer look at the idiosyncrasies of Service Parts.
- Anyone curious about the general principles behind spare parts management, and how they end up in the hands of technicians that work in the field, fixing anything from a Radio Base Station, to the crankshaft of a car, or the wifi router in your home.
FULL COURSE DESCRIPTION
Spare parts have been around since humans invented things that break and need to be replaced. Service parts supply chains deliver spare parts management as a service. They are an integral part of any hardware based operation, regardless of the industry in question, that do not always get the attention they deserve. Service Parts must be delivered to the customer, and faulty units must often be returned in order to be repaired or otherwise processed. Therefore this area of Supply Chain Management is especially fascinating as it faces challenges from a forward as well as a reverse logistics perspective.
In this course you will learn the basic operational principles of service parts supply chains:
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What they are, their key functions, and how they fit into supply chains in general.
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The drivers behind the decision to outsource service parts to an external service provider.
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The main steps involved in preparing for the delivery of the service, from contract analysis, to logistic design, through to system modeling and inventory dimensioning.
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The approach to service implementation and how service delivery and operations works, including order intake, warehousing and distribution, and repair.
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How to go about managing a service parts supply chain, covering strategy, demand and supply integration, or cost management.
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A glimpse into the new technologies that are already making their way into service parts supply chains around the world.
BONUS MATERIALS
The course includes three .pdf files with an overview of service preparation, service delivery and operations, and managing the service parts supply chain. You can download these files for your archives, and to keep the big picture in mind as we explore each section.
Course Curriculum
Chapter 1: Welcome and Introduction
Lecture 1: Welcome and Course Structure
Lecture 2: Introduction to Supply Chains
Lecture 3: Service Parts Supply Chains
Lecture 4: The Question of Outsourcing
Chapter 2: Service Preparation
Lecture 1: Service Preparation Overview
Lecture 2: Analyze the Contract
Lecture 3: Due Diligence
Lecture 4: Design the Logistics Network
Lecture 5: Verify the Service Part Lifecycle
Lecture 6: Check Trade Compliance
Lecture 7: Perform System Modeling
Lecture 8: Dimension and Acquire Inventory
Lecture 9: Setup Logistics and Systems
Lecture 10: Transfer Assets and Verify Setup
Chapter 3: Service Delivery and Operations
Lecture 1: Service Delivery and Operations Overview
Lecture 2: Transition and Transformation
Lecture 3: Order Intake
Lecture 4: Inventory Management
Lecture 5: Warehouse Outbound and Inbound
Lecture 6: Distribution
Lecture 7: Return and Repair
Lecture 8: Ecology and Business Continuity Management
Chapter 4: Managing the Service Parts Supply Chain
Lecture 1: Strategy and Organization
Lecture 2: Demand and Supplier Management
Lecture 3: Customer Management
Lecture 4: Supply Chain Analytics and Performance
Chapter 5: A Glimpse into the Next Generation Supply Chain
Lecture 1: Next Generation Service Parts
Chapter 6: Summary and Closing Remarks
Lecture 1: Summary and Closing Remarks
Instructors
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Alexander Martinez-Kocmann
'Experienced ICT and Supply Chain Professional'
Rating Distribution
- 1 stars: 1 votes
- 2 stars: 1 votes
- 3 stars: 19 votes
- 4 stars: 35 votes
- 5 stars: 49 votes
Frequently Asked Questions
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