Team Building and Customer Delight

Team Building and Customer Delight, available at Free, has an average rating of 4.65, with 7 lectures, based on 359 reviews, and has 3618 subscribers.

You will learn about 5 Things Customers Want Team Building and Customer Service Listening as a Business Tool Principles of Great Customer Experience This course is ideal for individuals who are Bachelors or Masters degree students in Business Administration or Bachelors or Masters degree students in Service Marketing or Bachelors or Masters degree students in Marketing or Bachelors or Masters degree students in International Business or Bachelors or Masters degree students in Hospitality and Tourism or Any Executive out there who want to improve team work and customer service delivery in their organisation It is particularly useful for Bachelors or Masters degree students in Business Administration or Bachelors or Masters degree students in Service Marketing or Bachelors or Masters degree students in Marketing or Bachelors or Masters degree students in International Business or Bachelors or Masters degree students in Hospitality and Tourism or Any Executive out there who want to improve team work and customer service delivery in their organisation.

Enroll now: Team Building and Customer Delight

Summary

Title: Team Building and Customer Delight

Price: Free

Average Rating: 4.65

Number of Lectures: 7

Number of Published Lectures: 7

Number of Curriculum Items: 7

Number of Published Curriculum Objects: 7

Original Price: Free

Quality Status: approved

Status: Live

What You Will Learn

5 Things Customers Want
Team Building and Customer Service
Listening as a Business Tool
Principles of Great Customer Experience

Who Should Attend

Bachelors or Masters degree students in Business Administration
Bachelors or Masters degree students in Service Marketing
Bachelors or Masters degree students in Marketing
Bachelors or Masters degree students in International Business
Bachelors or Masters degree students in Hospitality and Tourism
Any Executive out there who want to improve team work and customer service delivery in their organisation

Target Audiences

Bachelors or Masters degree students in Business Administration
Bachelors or Masters degree students in Service Marketing
Bachelors or Masters degree students in Marketing
Bachelors or Masters degree students in International Business
Bachelors or Masters degree students in Hospitality and Tourism
Any Executive out there who want to improve team work and customer service delivery in their organisation

Team Building and Customer Service stresses the importance of how harmonious teams represent the best chance for delivering exceptional customer in all institutions. This course will feature topics like

5 Things Customers Want
Team Building and Customer Service
Listening as a Business Tool
Principles of Great Customer Experience

The course is aimed at students studying Customer Service, Service Marketing, International Business, Hospitality and Tourism as well any employee of a private or public sector institution.

Course Curriculum

Chapter 1: Team Building and Customer Delight

Lecture 1: Team Building and Customer Service – 1

Lecture 2: Team Building and Customer Service – 2

Lecture 3: Five (5) Things Customers Want

Lecture 4: Listening as a Business Tool

Lecture 5: Barriers to Effective Listening

Lecture 6: Delightful Customer Service in Africa

Lecture 7: Principles of Great Customer Experience

Instructors

Prof Robert Ebo Hinson
Marketing Professor

Rating Distribution

1 stars: 9 votes
2 stars: 6 votes
3 stars: 57 votes
4 stars: 121 votes
5 stars: 166 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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