The performance code in retail business management

The performance code in retail business management, available at $44.99, has an average rating of 5, with 19 lectures, based on 1 reviews, and has 231 subscribers.

You will learn about You will learn to understand how to approach and tackle common business performance problems in retail. You will learn how to maximise the business performance by making your team more effective. You will be able to design and define your paths leading to big goals. You will become very effective in tackling tough problems which hold you back from achieving your desired results. Your key deliverables as retail business or operations managers is to deliver revenue, standards and customer experience. Results are delivered by people. This course is ideal for individuals who are If you are supervisor or department manager or a store manager in retail, then this course will act as a vital support to your existing methods of solving business problems and people performance issues. If you are an area manager, then this course will help you identify supporting tools for you and your reporting managers. or Highly valuable for section or department managers, store retail managers and retail business managers or This course will also give operational insights to area and regional managers who can use these techniques to groom and guide store managers in their territories. It is particularly useful for If you are supervisor or department manager or a store manager in retail, then this course will act as a vital support to your existing methods of solving business problems and people performance issues. If you are an area manager, then this course will help you identify supporting tools for you and your reporting managers. or Highly valuable for section or department managers, store retail managers and retail business managers or This course will also give operational insights to area and regional managers who can use these techniques to groom and guide store managers in their territories.

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Summary

Title: The performance code in retail business management

Price: $44.99

Average Rating: 5

Number of Lectures: 19

Number of Published Lectures: 19

Number of Curriculum Items: 19

Number of Published Curriculum Objects: 19

Original Price: ₹2,499

Quality Status: approved

Status: Live

What You Will Learn

You will learn to understand how to approach and tackle common business performance problems in retail.
You will learn how to maximise the business performance by making your team more effective.
You will be able to design and define your paths leading to big goals.
You will become very effective in tackling tough problems which hold you back from achieving your desired results.
Your key deliverables as retail business or operations managers is to deliver revenue, standards and customer experience. Results are delivered by people.

Who Should Attend

If you are supervisor or department manager or a store manager in retail, then this course will act as a vital support to your existing methods of solving business problems and people performance issues. If you are an area manager, then this course will help you identify supporting tools for you and your reporting managers.
Highly valuable for section or department managers, store retail managers and retail business managers
This course will also give operational insights to area and regional managers who can use these techniques to groom and guide store managers in their territories.

Target Audiences

If you are supervisor or department manager or a store manager in retail, then this course will act as a vital support to your existing methods of solving business problems and people performance issues. If you are an area manager, then this course will help you identify supporting tools for you and your reporting managers.
Highly valuable for section or department managers, store retail managers and retail business managers
This course will also give operational insights to area and regional managers who can use these techniques to groom and guide store managers in their territories.

This course is an outcome of my years of experience in managing teams and leaders in retail. Here I will largely focus on providing approaches to one of the biggest pains of retail business managers, which is managing performance and results in retail operations.

Two key discoveries about you will unlock your ability to crack the code. 1. your ability to discover concealed or hidden performance connect. What this means is that specific people actions lead to specific results. And 2. Your ability to uplift your people capabilities and hence performance.

What is high performance? And what it could mean to different people? According to me high performance means performing a task and achieving outstanding results with passion and ownership. The inclusion of task, results and ownership are critical ingredients of high performance. When we talk about high performers, what stands out is achievement of big results accomplished with passion and ownership. While you might come across various version which might include only results or only passion.

I have identified 3 layers of performance code that can be applied to performance enhancement in retail.

The ‘code’ here is a composition of key behaviors along with running processes in real time. This will prevent operations to go out of tune most of the time and hence be able deliver higher success rate.

The leader in-charge of driving the ‘code’ is someone who is highly aware, involved and demanding personality with deep customer empathy and who is not a laid-back executive. Now these traits are not necessarily expected to be present in all but building these traits and characters is the goal of this course.

The 3 layers of the code are 1. operating principles, 2. People competencies, and 3. Leveraging resources. So let me give a brief introduction of the three and then do a deep dive in the following sections.

The 3 action layers work as a stack each other’s and are not exclusive pillars. Infact all three support each other seamlessly. By operating principles is the ‘HOW’ you accomplish the most important results in your role. So, for instance, if motivating and energizing your team leaders is what you think will get the job done, then it should be prioritized, and time must be allocated. Go ahead and openly announce to your team because these methods or ‘code of operation’ should be well understood and communicated.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Chapter 1 – Introduction

Lecture 2: Chapter 2 – Understanding the performance code in retail

Lecture 3: Chapter 3 – Most common practices

Lecture 4: Chapter 4 – The performance code

Lecture 5: Chapter 5 – The performance code in retail – the model

Lecture 6: Chapter 6 – First clean up your motivation

Chapter 2: The Operating Principles

Lecture 1: Chapter 7 – The operating principles

Lecture 2: Chapter 8 – Action stack

Lecture 3: Chapter 9 – Streamlining high impact focus areas

Lecture 4: Chapter 10 – Setting standards for expected quality

Chapter 3: People competencies

Lecture 1: Chapter 11 – People competencies

Lecture 2: Chapter 12 – Understanding competencies for action

Lecture 3: Chapter 13 – Types of competency challenges faced

Lecture 4: Chapter 14 – Staff Challenges

Chapter 4: Leveraging resources

Lecture 1: Chapter 15 – Leveraging resources

Lecture 2: Chapter 16 – The store mechanics

Lecture 3: Chapter 17 – Key levers (data)

Lecture 4: Chapter 18 – Dual view of execution and results

Lecture 5: Chapter 19 – The final word

Instructors

Modern Web
Retail professional with specialization in fashion

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Frequently Asked Questions

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