The Ultimate Sales Management Masterclass

Course Curriculum

Chapter 1: Chapter 1 – Leadership in Sales Management

Lecture 1: Chapter 1.1 – Leadership Styles

Lecture 2: Chapter 1.2 – Leadership vs. Management

Lecture 3: Chapter 1.3 – Assessing and Developing Your Leadership Skills

Lecture 4: Chapter 1.4 – Delegation and Empowerment

Lecture 5: Chapter 1.5 – Resilience and Adaptability

Lecture 6: Chapter 1.6 – Leading by Example

Lecture 7: Chapter 1.7 – The Power of Modeling

Lecture 8: Chapter 1.8 – Case Study "Leading by Example"

Chapter 2: Chapter 2 – Sales Team Management

Lecture 1: Chapter 2.1 – Recruiting and Hiring / Building the Dream Team

Lecture 2: Chapter 2.2 – Equipping New Hires for Excellence

Lecture 3: Chapter 2.3 – Sales Compensation and Incentives

Lecture 4: Chapter 2.4 – Sales Territory Management

Lecture 5: Chapter 2.5 – Sales Performace Evaluation and KPI's

Lecture 6: Chapter 2.6 – Sales Team Collaboration

Lecture 7: Chapter 2.7 – Setting High Standards

Lecture 8: Chapter 2.8 – Case Study "Setting High Standards"

Chapter 3: Chapter 3 – The Role of Motivation

Lecture 1: Chapter 3.1 – The Role of Motivation

Lecture 2: Chapter 3.2 – Common Motivational Challenges

Lecture 3: Chapter 3.3 – Technology in Sales Motivation

Chapter 4: Chapter 4 – Effective Communication

Lecture 1: Chapter 4.1 – Effective Communication

Lecture 2: Chapter 4.2 – Components of Effective Communication

Lecture 3: Chapter 4.3 – Tailoring Your Message

Lecture 4: Chapter 4.4 – Storytelling as a Leadership Tool

Lecture 5: Chapter 4.5 – Effective Meetings and Presentations

Lecture 6: Chapter 4.6 – Effective Crisis Communication

Lecture 7: Chapter 4.7 – Cross Cultural Communication

Lecture 8: Chapter 4.8 – Remote Leadership Communication

Lecture 9: Chapter 4.9 – Case Studies "Effective Leadership Communication"

Chapter 5: Chapter 5 – Leading Through Change

Lecture 1: Chapter 5.1 – Leading Through Change

Lecture 2: Chapter 5.2 – Building Change Resilience

Lecture 3: Chapter 5.3 – Leading Change Effectively

Lecture 4: Chapter 5.4 – Managing Resistance

Lecture 5: Chapter 5.5 – Case Study "Organizational Change"

Chapter 6: Chapter 6 – Crisis Management and Conflict Resolution

Lecture 1: Chapter 6.1 – Crisis Management and Conflict Resolution

Lecture 2: Chapter 6.2 – Succesful Crisis Management

Lecture 3: Chapter 6.3 – Case Study "Crisis Management"

Lecture 4: Chapter 6.4 – Necessary Crisis Management Skills

Lecture 5: Chapter 6.5 – Conflict Resolution

Lecture 6: Chapter 6.6 – Conflict Resolution Strategies

Lecture 7: Chapter 6.7 – Preventing Conflict in Sales Teams

Lecture 8: Chapter 6.8 – Case Study "Conflict Resolution Strategy"

Chapter 7: Chapter 7 – Coaching and Mentoring

Lecture 1: Chapter 7.1 – Coaching & Mentoring

Lecture 2: Chapter 7.2 – Comparing Coaching and Mentoring

Lecture 3: Chapter 7.3 – Effective Coaching Strategies

Lecture 4: Chapter 7.4 – Implementing Effective Mentoring

Lecture 5: Chapter 7.5 – Coaching and Mentoring Challenges & Solutions

Chapter 8: Chapter 8 – Sales Training and the Role of Learning & Development

Lecture 1: Chapter 8.1 – The Importance of Continuous Training

Lecture 2: Chapter 8.2 – Training, Coaching and Workshops

Lecture 3: Chapter 8.3 – Implementing Effective Trainings

Lecture 4: Chapter 8.4 – Creating a Culture of Continuous Learning

Lecture 5: Chapter 8.5 – The Role of Learning and Development

Chapter 9: Chapter 9 – Continuous Improvement

Lecture 1: Chapter 9.1 – Continuous Improvement

Lecture 2: Chapter 9.2 – The Post Mortem Analysis/Learning from Failures

Lecture 3: Chapter 9.3 – Benchmarking for Competitive Advantage

Lecture 4: Chapter 9.4 – Case Study "Strategic Benchmarking"

Chapter 10: Chapter 10 – Sales Management Trends

Lecture 1: Chapter 10.1 – Sales Management Trends

Chapter 11: Closing Words

Lecture 1: Congratulations