Total Quality Management

Total Quality Management, available at $44.99, has an average rating of 4.2, with 15 lectures, 15 quizzes, based on 226 reviews, and has 1287 subscribers.

You will learn about Understand the contribution of quality management in making better products and delivering better services This course is ideal for individuals who are Business students, Quality professionals, Entrepreneurs It is particularly useful for Business students, Quality professionals, Entrepreneurs.

Enroll now: Total Quality Management

Summary

Title: Total Quality Management

Price: $44.99

Average Rating: 4.2

Number of Lectures: 15

Number of Quizzes: 15

Number of Published Lectures: 15

Number of Published Quizzes: 15

Number of Curriculum Items: 30

Number of Published Curriculum Objects: 30

Original Price: $19.99

Quality Status: approved

Status: Live

What You Will Learn

Understand the contribution of quality management in making better products and delivering better services

Who Should Attend

Business students, Quality professionals, Entrepreneurs

Target Audiences

Business students, Quality professionals, Entrepreneurs

The Total Quality management course will focus on the following topics

-Quality definition

-The concept of needs

-Difference between the quality of a product and the quality of a service

-Quality pioneers

-The importance of top management commitment

-Investments in quality

-Porter five forces

-The importance of customers

-Designing Quality products and services

-Understanding perceptions and expectations

-Using quality tools

-six sigma

-Implementing a quality management system

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction to the course and instructor

Lecture 2: Quality Defintion

Chapter 2: Product Quality vs Service Quality

Lecture 1: Product Quality vs Service Quality

Chapter 3: Quality pioneers

Lecture 1: Quality pioneers

Chapter 4: Quality, Strategy and investments

Lecture 1: Top management commitment

Lecture 2: Investing in quality

Chapter 5: Quality and the five forces

Lecture 1: The importance of customers

Lecture 2: The relationship with competition

Lecture 3: Proactivity and suppliers

Chapter 6: Product and service development

Lecture 1: Quality and product development

Lecture 2: Quality and service performance

Chapter 7: Quality tools

Lecture 1: The wastes

Lecture 2: Quality tools and programs

Lecture 3: Quality tools and programs (2)

Chapter 8: implementing a quality system

Lecture 1: implementing a quality system

Instructors

Dany Frenn
Quality Manager, MBA

Rating Distribution

1 stars: 3 votes
2 stars: 5 votes
3 stars: 36 votes
4 stars: 83 votes
5 stars: 99 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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