Total Quality Management (TQM)
Total Quality Management (TQM), available at $29.99, has an average rating of 4.6, with 19 lectures, based on 5 reviews, and has 18 subscribers.
You will learn about Complete knowledge and understanding of total quality management and its importance to an organization Increased skill, confidence and experience to partake in establishing a TQM system within the organization for ensuring standard quality delivered by all depart Increased skill & experience to audit current systems to check for gaps in quality management & delivery & devise corrective actions & implement systems to hand Greater skillset & capabilities to play an important part in influencing organizational success by successfully implementing TQM systems focused on the customer This course is ideal for individuals who are Quality managers responsible for ensuring adherence to quality standards in terms of operations as well as product and/or service delivery or Human resource professionals and other stakeholders involved in building a quality-sensitive culture or Internal and external auditors who need to ensure that the systems set up for quality management are delivering the desired results It is particularly useful for Quality managers responsible for ensuring adherence to quality standards in terms of operations as well as product and/or service delivery or Human resource professionals and other stakeholders involved in building a quality-sensitive culture or Internal and external auditors who need to ensure that the systems set up for quality management are delivering the desired results.
Enroll now: Total Quality Management (TQM)
Summary
Title: Total Quality Management (TQM)
Price: $29.99
Average Rating: 4.6
Number of Lectures: 19
Number of Published Lectures: 19
Number of Curriculum Items: 19
Number of Published Curriculum Objects: 19
Original Price: $84.99
Quality Status: approved
Status: Live
What You Will Learn
- Complete knowledge and understanding of total quality management and its importance to an organization
- Increased skill, confidence and experience to partake in establishing a TQM system within the organization for ensuring standard quality delivered by all depart
- Increased skill & experience to audit current systems to check for gaps in quality management & delivery & devise corrective actions & implement systems to hand
- Greater skillset & capabilities to play an important part in influencing organizational success by successfully implementing TQM systems focused on the customer
Who Should Attend
- Quality managers responsible for ensuring adherence to quality standards in terms of operations as well as product and/or service delivery
- Human resource professionals and other stakeholders involved in building a quality-sensitive culture
- Internal and external auditors who need to ensure that the systems set up for quality management are delivering the desired results
Target Audiences
- Quality managers responsible for ensuring adherence to quality standards in terms of operations as well as product and/or service delivery
- Human resource professionals and other stakeholders involved in building a quality-sensitive culture
- Internal and external auditors who need to ensure that the systems set up for quality management are delivering the desired results
Total Quality Management (TQM) is a customer-oriented process that aims for the continuous improvement of business operations. It ensures that all employees and their work align to common goals of improving product or service quality, showing continuous enhancement and improvement through continuous feedback. Strong support and commitment from the management is a key factor and principle that could influence the success of implementing a TQM system in the organization.
Outcomes
After completing this course, you will be able to:
-
Complete knowledge and understanding of total quality management and its importance to an organization
-
Increased skill, confidence and experience to partake in establishing a TQM system within the organization for ensuring standard quality delivered by all departments
-
Increased skill & experience to audit current systems to check for gaps in quality management & delivery & devise corrective actions & implement systems to handle
-
Greater skillset & capabilities to play an important part in influencing organizational success by successfully implementing TQM systems focused on the customer and employee, thus resulting in increased customer and employee satisfaction
Audience:
-
Quality managers responsible for ensuring adherence to quality standards in terms of operations as well as product and/or service delivery
-
Human resource professionals and other stakeholders involved in building a quality-sensitive culture
-
Internal and external auditors who need to ensure that the systems set up for quality management are delivering the desired results
Course Curriculum
Chapter 1: What is Quality and It's Definition ?
Lecture 1: Introduction to TQM
Lecture 2: The Definition of Quality – Part 1
Lecture 3: The Definition of Quality – Part 2
Lecture 4: The Definition of Quality – Part 3
Chapter 2: Components of the Total Quality Management
Lecture 1: The Eight Principles of Total Quality Management
Lecture 2: Types of Organizations
Lecture 3: Prevention Vs. Inspection & Vision Vs. Mission
Chapter 3: Tools of the Total Quality Management
Lecture 1: Brainstorming
Lecture 2: SWOT analysis (Internal Characteristics)
Lecture 3: SWOT analysis (External Characteristics)
Lecture 4: SWOT analysis video
Lecture 5: The PESTEL Analysis
Lecture 6: The flowchart
Lecture 7: Kaizen-DMAIC Cycle- Part 1
Lecture 8: Kaizen-DMAIC Cycle- Part 2
Chapter 4: PDCA Cycle
Lecture 1: ntroduction & Plan Phase
Lecture 2: Do, Check & Act Phases
Lecture 3: PDCA Cycle in Life
Lecture 4: TQM Conclusion
Instructors
-
e3 Business
We aims to help entrepreneurs achieving their business goals
Rating Distribution
- 1 stars: 0 votes
- 2 stars: 0 votes
- 3 stars: 0 votes
- 4 stars: 3 votes
- 5 stars: 2 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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