Warehouse Management: Best Practice

Course Curriculum

Chapter 1: Introduction to Course Aims & Methodology

Lecture 1: Introduction to the Course Aims and Warehouse Definition

Chapter 2: Introduction to the Warehouse Operations, Types, Roles, Objectives

Lecture 1: Introduction to this Section

Lecture 2: The Main Types of Warehouse Operations

Lecture 3: Choosing a Warehouse Location – Criteria & Factors

Lecture 4: Reasons for Holding Stock in Warehouses

Lecture 5: Current and Future Challenges for Warehouses

Lecture 6: Summary

Chapter 3: Warehouse Processes: Receiving and Put-Away

Lecture 1: Introduction to this Section

Lecture 2: The Receiving Process in a Warehouse

Lecture 3: The Pre-Receiving Process

Lecture 4: In-Handling Process

Lecture 5: Understanding the Importance of Preparation prior to Receiving

Lecture 6: The Off-Loading Process from Vehicles into your Warehouse

Lecture 7: Checking Process: decide whether the goods need to be checked before put-away

Lecture 8: Cross Docking Process: goods are moved directly from goods-in to the despatch

Lecture 9: Recording Activity during the Receiving & Put -Away Processes

Lecture 10: Deciding on Quality Control

Lecture 11: Put – Away Process in your Warehouse

Lecture 12: Importance of Distance of the locations from the receiving and despatch areas

Lecture 13: Section Summary

Chapter 4: Warehouse Process: Pick Preparation

Lecture 1: Introduction to Order Picking Process

Lecture 2: Pick Preparation

Lecture 3: Warehouse Pick Area Layout

Lecture 4: Section Summary

Chapter 5: Goods Picking Strategies and Equipment

Lecture 1: Introduction to Picking Strategies

Lecture 2: Picker to goods Strategy

Lecture 3: Goods to Picker Strategy

Lecture 4: Automated Picking Strategy

Lecture 5: Robotics Picker Strategy

Lecture 6: Picker Equipment

Lecture 7: Storage Equipment

Lecture 8: Section Summary

Chapter 6: Order Picking Methods

Lecture 1: Introduction

Lecture 2: Order Picking Method: Paper Pick

Lecture 3: Order Picking Method: Pick by Label

Lecture 4: Order Picking Method: Pick by Voice

Lecture 5: Use of Barcodes in a warehouse

Lecture 6: Use of RFID technology in a warehouse

Lecture 7: Order Picking Method: Pick to Light

Lecture 8: Order Picking Method: Put to Light

Lecture 9: Comparison of the Pick Methods

Lecture 10: Deciding on type picking system & equipment

Lecture 11: Section Summary

Chapter 7: Warehouse Processes from Replenishment to Despatch

Lecture 1: Introduction

Lecture 2: The Replenishment Process

Lecture 3: Warehouse and Value Adding Services

Lecture 4: Indirect and Support Activities within a Warehouse

Lecture 5: Inventory / Stock Management in a Warehouse

Lecture 6: Inventory / Stock Counting

Lecture 7: Importance of Product Security in a Warehouse

Lecture 8: The Process of Handling Product Returns

Lecture 9: Exploring the Despatch Process

Lecture 10: Documentation Required and Despatch Process

Lecture 11: Section Summary

Chapter 8: About the Warehouse Management Systems (WMS)

Lecture 1: Introduction

Lecture 2: Why do you need a WMS?

Lecture 3: How to Select the Right WMS for your company

Lecture 4: What to look for in a WMS

Lecture 5: How to Select the Right Solutions Partner for your WMS

Lecture 6: How to Implement a WMS in your Operations

Lecture 7: Section Summary

Chapter 9: Understanding Warehouse costs

Lecture 1: Introduction to Warehouse Costs

Lecture 2: Types of Warehouse Costs

Lecture 3: Understanding the Importance of Return on Investment (ROI)

Lecture 4: Traditional and Activity-Based Costing Systems

Lecture 5: Logistics Charging Methods – Third Suppliers

Lecture 6: Section Summary

Chapter 10: Introduction to Warehouse Performance

Lecture 1: Introduction to Warehouse Performance Models and Metrics

Lecture 2: Why do we need to measure our warehouse's performance?

Lecture 3: What should we be measuring in our warehouse?

Lecture 4: Choosing the right performance metrics for our warehouse

Lecture 5: Understanding the traditional productivity metrics

Lecture 6: Understanding the new performance metrics

Lecture 7: Differentiating between the hard and soft metrics: What are they?

Lecture 8: Can we integrate different performance metrics and models?

Lecture 9: Using the Benchmarking Model to measure our performance

Lecture 10: Using the Balanced Scorecard to record and manage our performance

Lecture 11: Section Summary

Chapter 11: BONUS CHAPTER: The Role of AI in Warehousing and Distribution

Lecture 1: Overview of AI and its Applications

Lecture 2: Introduction to Supply Chain Management

Lecture 3: Robotics and Automation

Lecture 4: Machine Learning and Predictive Analytics

Lecture 5: Computer Vision and Image Recognition

Lecture 6: Route Optimization and Autonomous Vehicles

Lecture 7: Real-Time Tracking and Monitoring

Lecture 8: Demand Forecasting and Supply Planning

Lecture 9: Assessing Readiness and Setting Goals

Lecture 10: Selecting the Right AI Solutions

Lecture 11: Integrating AI with Existing Systems