Key Performance Indicators Certificate Course

Key Performance Indicators Certificate Course, available at $19.99, has an average rating of 3.5, with 5 lectures, 1 quizzes, based on 7 reviews, and has 1013 subscribers.

You will learn about To be able to understand the difference between KPIs and KRIs, and how they can be used to measure and manage performance and risk in an organization. To be able to select, develop, and implement relevant and meaningful KPIs and KRIs that align with your organization’s strategic objectives and risk appetite. To be able to collect, analyze, and report KPIs and KRIs data using various tools and techniques, such as logic models,cause-effect analysis, process flow etc. To be able to communicate and present the results of your KPIs and KRIs to various stakeholders, such as management, board, regulators, and customers To be able to evaluate the effectiveness and efficiency of your KPIs and KRIs program, and identify areas for improvement and optimization. This course is ideal for individuals who are For all healthcare professionals, services Industries, manufacturing and logistic organization and for all supervisors and managers and above staff from all types of organization and industries It is particularly useful for For all healthcare professionals, services Industries, manufacturing and logistic organization and for all supervisors and managers and above staff from all types of organization and industries.

Enroll now: Key Performance Indicators Certificate Course

Summary

Title: Key Performance Indicators Certificate Course

Price: $19.99

Average Rating: 3.5

Number of Lectures: 5

Number of Quizzes: 1

Number of Published Lectures: 5

Number of Published Quizzes: 1

Number of Curriculum Items: 7

Number of Published Curriculum Objects: 7

Original Price: $39.99

Quality Status: approved

Status: Live

What You Will Learn

To be able to understand the difference between KPIs and KRIs, and how they can be used to measure and manage performance and risk in an organization.
To be able to select, develop, and implement relevant and meaningful KPIs and KRIs that align with your organization’s strategic objectives and risk appetite.
To be able to collect, analyze, and report KPIs and KRIs data using various tools and techniques, such as logic models,cause-effect analysis, process flow etc.
To be able to communicate and present the results of your KPIs and KRIs to various stakeholders, such as management, board, regulators, and customers
To be able to evaluate the effectiveness and efficiency of your KPIs and KRIs program, and identify areas for improvement and optimization.

Who Should Attend

For all healthcare professionals, services Industries, manufacturing and logistic organization and for all supervisors and managers and above staff from all types of organization and industries

Target Audiences

For all healthcare professionals, services Industries, manufacturing and logistic organization and for all supervisors and managers and above staff from all types of organization and industries

KPI, KRI and Metrics are terms explained in this course, related to measurement and evaluation of performance and risk. Details

Metric: A metric is a value or a quantity that can be measured, such as temperature, height, weight, or number of employees. Metrics are used to calculate or compare other values.
KPI: A KPI (Key Performance Indicator) is a metric that reflects the achievement of a desired level of results in an area relevant to the evaluated entity’s activity. KPIs make objectives quantifiable and enable decision makers to monitor and improve performance. Examples of KPIs are average handle time, first contact resolution, service level, or conversion rate.
KRI: A KRI (Key Risk Indicator) is a metric that provides an early warning regarding an increased risk exposure in a certain area of operations. KRIs help managers to take a proactive approach in risk management by preventing incidents or diminishing their impact. Examples of KRIs are a number of customer complaints, percentage of clients experiencing financial difficulties, or write-off accounts.

The difference between KPIs and KRIs is that KPIs are leading or forward-looking indicators that measure the direct results of strategic decisions, while KRIs are trailing indicators that measure the outcomes that have already happened and may affect the performance. Both KPIs and KRIs are important for effective management and governance, the course provide a brief and concise Details of the above.

Course Curriculum

Chapter 1: Course Visuals

Lecture 1: METRICS

Lecture 2: KEY PERFORMANCE INDICATOR

Lecture 3: KEY RISK INDICATORS

Lecture 4: Key performance indicators vs Key risk indicators.

Lecture 5: Smart

Chapter 2: Assessment

Chapter 3: Assignment

Instructors

Ijaz Hussain
Quality & Medication safety Supervisor/ISO 9001 lead Auditor

Rating Distribution

1 stars: 1 votes
2 stars: 0 votes
3 stars: 3 votes
4 stars: 1 votes
5 stars: 2 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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