Cisco CCT Routing & Switching Certification Exam Prep

Supporting Cisco Routing and Switching Network Devices v3.0 (100-490) is a comprehensive course designed to prepare candidates for the Cisco Certified Technician Routing and Switching certification exam. This 90-minute exam, consisting of 60-70 questions, tests the skills required for onsite support and maintenance of Cisco routers, switches, and operating environments.

Technicians will learn to identify Cisco router and switch models, accessories, cabling, and interfaces. They will understand Cisco IOS software operating modes, identify commonly found software, and use the Cisco Command Line Interface (CLI) to connect and service products. Achieving this certification is considered the best foundation for supporting other Cisco devices and systems. The exam is closed book, and no outside reference materials are allowed.

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. The guidelines below may change at any time without notice to better reflect the contents of the exam and for clarity purposes.

Exam Content Guidelines:

1.0 General Networking (23%)

1.1 Use the OSI and TCP/IP models and their associated protocols to explain how data flows in a network (explains data flow through different network layers).

1.2 Describe the basic functionality and key differences of this hardware: LAN switch, router, and wireless access points (highlights differences and uses of common network devices).

1.3 Differentiate between these Layer 2 technologies: Ethernet, Fast Ethernet, Gigabit Ethernet, Serial, and Optical (explains various Layer 2 networking technologies).

1.4 Describe LAN cabling (covers types and uses of cables in a LAN environment).

1.5 Describe the function of CSU/DSU (explains the role of Channel Service Unit/Data Service Unit in networks).

1.6 Describe Telco termination point (defines the point where telecommunications provider equipment connects to customer equipment).

1.7 Describe an IPv4 and IPv6 address and subnet (explains IP addressing and subnetting concepts for both IPv4 and IPv6).

1.8 Describe the function of FTP, TFTP and PING (covers basic network diagnostic and file transfer protocols).

1.9 Describe the function of Telnet and SSH (explains remote access protocols and their uses).

2.0 Cisco Equipment and Hardware (27%)

2.1 Identify the interfaces on Cisco equipment including various Nexus, Catalyst, Meraki switches, and Cisco routers (details interfaces on different Cisco devices).

2.2 Identify Cisco products by logo marking and model number (including, but not limited to, locations on chassis, line card, module, or adapter) (teaches how to recognize Cisco products by their identifiers).

2.3 Identify and locate the serial number of Cisco products (including, but not limited to, locations on chassis, line card, module, or adapter) (explains how to find serial numbers on Cisco equipment).

2.4 Identify and describe commonly used components (covers identification and description of typical network components).

2.5 Describe hardware memory common terms and their use in Cisco routers and switches (explains memory types and their functions in Cisco devices).

2.6 Identify the cabling on Cisco equipment (teaches about the different cables used with Cisco devices).

2.7 Identify tools for hardware installation and replacement (lists tools needed for installing and replacing Cisco hardware).

2.8 Identify the different loop-back plugs (RJ45 Ethernet, T1, 56K) (explains types of loop-back plugs and their uses).

3.0 Cisco IOS Software Operation (27%)

3.1 Describe the key role of Cisco IOS, IOS-XE, IOS-XR and NX-OS software (highlights the importance and functions of Cisco operating systems).

3.2 Navigate between different operating modes (teaches how to switch between different modes in Cisco IOS).

3.3 Determine the current mode of a device (explains how to identify the operational mode of a Cisco device).

3.4 Copy and paste a configuration file from/to a router or switch (covers the process of transferring configuration files).

3.5 Use and interpret the basic Cisco IOS Software commands (teaches basic IOS commands and their interpretations).

3.6 Describe the location and process to change the configuration register parameter (explains how to modify configuration registers).

3.7 Identify a configuration file from a Cisco device (covers how to recognize configuration files on Cisco devices).

3.8 Describe the licensing process on different platforms (explains how licensing works on various Cisco platforms).

3.9 Describe Bundle Mode/Install Mode IOS-XE (covers the different installation modes for IOS-XE).

4.0 Service-Related Knowledge (23%)

4.1 Locate and use a text editor such as Notepad (teaches how to use text editors for configuration and script editing).

4.2 Locate and use the Windows command prompt (covers the basics of using the Windows command prompt).

4.3 Locate, configure, and use Terminal Emulation (Tera Term, Putty) (explains how to use terminal emulation software for device management).

4.4 Configure network settings for Ethernet port on laptop (IP address, subnet mask and default gateway) and establish a connection with Ethernet ports on Cisco equipment using correct cable (teaches how to set up network connections).

4.5 Make a physical connection from laptop to Cisco console port (covers how to physically connect to Cisco devices for configuration).

4.6 Connect, configure, and verify operation status of a device interface (explains how to set up and check device interfaces).

4.7 Configure and use TFTP and FTP servers (TFTP d32/64, Filezilla) (teaches how to use file transfer protocols and servers).

4.8 Perform software upgrade or downgrade using TFTP, FTP, xmodem, tftpdnld, or USB storage (covers the process of upgrading or downgrading device software).

4.9 Manage configurations via the TCP/IP network (explains how to manage device configurations over a network).

4.10 Perform password recovery on a Cisco device (teaches methods for recovering lost passwords on Cisco devices).

4.11 Identify and correct common network problems at Layers 1 and 2 (covers troubleshooting common issues in network layers).

4.11.a Serial or ether interface status (explains how to check and correct interface statuses).

4.11.b Ethernet layer 2 (full and half duplex, speed issues) (details troubleshooting for Ethernet duplex and speed issues).

4.11.c WAN serial loopback test (T1, 56K and Telco assisted loopback) (covers performing and interpreting WAN loopback tests).

Rating Distribution

• 1 stars: 0 votes
• 2 stars: 0 votes
• 3 stars: 0 votes
• 4 stars: 0 votes
• 5 stars: 0 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!