From Rookie to Techie:

From Rookie to Techie:, available at $89.99, has an average rating of 5, with 52 lectures, 10 quizzes, based on 2 reviews, and has 8 subscribers.

You will learn about Students will learn what tasks and responsibilities occur in the day to day role of an IT support specialist. How to negotiate salary including when, why and how to negotiate. The importance of Asset Management and and accurate Reporting IT basics such as types of hardware, software, and tools you use in the day to day role. This course is ideal for individuals who are This course is ideal for anyone looking to transition into the IT field. It’s also perfect for individuals in any career who need assistance with building a resume, mastering interviewing tactics, and negotiating salaries. Whether you're starting fresh or looking to enhance your professional skills, this course has you covered. It is particularly useful for This course is ideal for anyone looking to transition into the IT field. It’s also perfect for individuals in any career who need assistance with building a resume, mastering interviewing tactics, and negotiating salaries. Whether you're starting fresh or looking to enhance your professional skills, this course has you covered.

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Summary

Title: From Rookie to Techie:

Price: $89.99

Average Rating: 5

Number of Lectures: 52

Number of Quizzes: 10

Number of Published Lectures: 52

Number of Published Quizzes: 10

Number of Curriculum Items: 62

Number of Published Curriculum Objects: 62

Number of Practice Tests: 1

Number of Published Practice Tests: 1

Original Price: $89.99

Quality Status: approved

Status: Live

What You Will Learn

Students will learn what tasks and responsibilities occur in the day to day role of an IT support specialist.
How to negotiate salary including when, why and how to negotiate.
The importance of Asset Management and and accurate Reporting
IT basics such as types of hardware, software, and tools you use in the day to day role.

Who Should Attend

This course is ideal for anyone looking to transition into the IT field. It’s also perfect for individuals in any career who need assistance with building a resume, mastering interviewing tactics, and negotiating salaries. Whether you're starting fresh or looking to enhance your professional skills, this course has you covered.

Target Audiences

This course is ideal for anyone looking to transition into the IT field. It’s also perfect for individuals in any career who need assistance with building a resume, mastering interviewing tactics, and negotiating salaries. Whether you're starting fresh or looking to enhance your professional skills, this course has you covered.

Are you ready to make a career change and dive into the exciting world of Information Technology (IT)? Whether you’re coming from a completely different field or looking to switch gears within the tech industry, our comprehensive course is designed to equip you with the knowledge and skills needed to successfully transition into entry-level IT roles.

In this step-by-step program, we’ll demystify the complexities of the IT landscape and guide you through the fundamental concepts, tools, and practices that form the backbone of the industry. In this course, we review live tickets from real helpdesk queues along with providing live demos that walk through step-by-step situations you may encounter in your everyday IT role. Our goal is to show everyone how the everyday technologies you use are applied in the IT Support role and how simple they are to not only learn but comprehend. From understanding key technologies to mastering essential IT skills, salary negotiation, and interview tips, we’ve got you covered.

Additionally, this course is designed for anyone looking to level up their professional skills. We’ll cover topics such as 401K investing, salary negotiation strategies, and effective resume building. By the end of the course, you’ll be well-equipped to tackle the IT job market with confidence and have a solid foundation to grow your career. Whether you’re a complete beginner or seeking to enhance your current skill set, our course offers valuable insights and practical knowledge to help you succeed.

Course Curriculum

Chapter 1: Introduction & IT Support Overview

Lecture 1: Welcome to the Entry Level IT Support Masterclass

Lecture 2: What is IT Support?

Lecture 3: Knowing Your Role

Chapter 2: Unlocking Tech Wins: The Non-Technical Approach

Lecture 1: Five Points to Win

Lecture 2: CompTIA Troubleshooting Methodology

Lecture 3: Review and Next steps

Chapter 3: Hardware & Mobile Devices

Lecture 1: Hardware & Mobile Devices Introduction

Lecture 2: Mobile Devices

Lecture 3: Printers

Lecture 4: Hardware troubleshooting

Lecture 5: Hardware

Chapter 4: Networking

Lecture 1: Introduction to Networking

Lecture 2: Reviewing Common Networking Ports

Lecture 3: Networking Hardware

Lecture 4: Network Troubleshooting

Chapter 5: Windows OS

Lecture 1: Introduction to Windows OS

Lecture 2: Installing Windows OS (imaging)

Lecture 3: Performing Windows Updates

Lecture 4: Installing Apps on Windows OS

Lecture 5: How to Reset a User's Password on Windows OS

Lecture 6: Windows OS Network Settings

Lecture 7: WindowsOS Troubleshooting

Lecture 8: Windows OS Review & Next Steps

Chapter 6: MacOS

Lecture 1: Introduction to MacOS

Lecture 2: Installing MacOS (imaging)

Lecture 3: Installing Apps on MacOS

Lecture 4: How to Reset a User's Password on MacOS

Lecture 5: MacOS Network Settings

Lecture 6: MacOS Troubleshooting

Lecture 7: MacOS review & Next Steps

Chapter 7: Security

Lecture 1: Introduction to Security

Lecture 2: Personal Identifiable Information (PII) and Social Engineering

Lecture 3: Common Attackers: Malware & Phishing

Lecture 4: Strategies Against Attackers: Principle of Least Privilege & Audits

Lecture 5: Security Review & Next Steps

Chapter 8: Software

Lecture 1: What is Software?

Lecture 2: Google Workspace Overview

Lecture 3: Microsoft 365 Suite Overview

Lecture 4: Software Troubleshooting

Chapter 9: Asset Management

Lecture 1: Asset Management

Chapter 10: The Value of Accurate Reporting

Lecture 1: Reporting Overview

Chapter 11: Day to Day Tasks & Responsibilities

Lecture 1: Google Admin Overview

Lecture 2: Live Ticket walk through

Chapter 12: IT Support Career Development

Lecture 1: Career Tips introduction

Lecture 2: Job Search Strategies & Networking

Lecture 3: Building a Good Resume

Lecture 4: Interviewing tips

Lecture 5: Creating a Good Work Life Balance

Lecture 6: Negotiating Salary

Lecture 7: 401K Investing Overview

Lecture 8: Certifications vs Bootcamps vs College

Chapter 13: Conclusion & Review

Lecture 1: Course Recap & Next Steps

Instructors

Timothy Hamner
IT Manager & Instructor

Rating Distribution

1 stars: 0 votes
2 stars: 0 votes
3 stars: 0 votes
4 stars: 0 votes
5 stars: 2 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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