Introduction to SAP ISU/CCS
Introduction to SAP ISU/CCS, available at $19.99, has an average rating of 3.35, with 11 lectures, based on 27 reviews, and has 99 subscribers.
You will learn about Explore the benefits of implementing IS-U/CCS with SAP CRM Define SAP IS-U/CCS and how it is integrated in the SAP environment Identify the various integration components of the SAP Utilities solution Become familiar with the various IS-U/CCS business processes Define the IS-U Technical and Master Data This course is ideal for individuals who are Those who are interested in a career in the utilities industry utilizing SAP IS-U/CCS or End-users who work in the utilities industry that will be implementing SAP IS-U/CCS or Anyone interested in gaining more knowledge in another SAP module It is particularly useful for Those who are interested in a career in the utilities industry utilizing SAP IS-U/CCS or End-users who work in the utilities industry that will be implementing SAP IS-U/CCS or Anyone interested in gaining more knowledge in another SAP module.
Enroll now: Introduction to SAP ISU/CCS
Summary
Title: Introduction to SAP ISU/CCS
Price: $19.99
Average Rating: 3.35
Number of Lectures: 11
Number of Published Lectures: 11
Number of Curriculum Items: 11
Number of Published Curriculum Objects: 11
Original Price: $19.99
Quality Status: approved
Status: Live
What You Will Learn
- Explore the benefits of implementing IS-U/CCS with SAP CRM
- Define SAP IS-U/CCS and how it is integrated in the SAP environment
- Identify the various integration components of the SAP Utilities solution
- Become familiar with the various IS-U/CCS business processes
- Define the IS-U Technical and Master Data
Who Should Attend
- Those who are interested in a career in the utilities industry utilizing SAP IS-U/CCS
- End-users who work in the utilities industry that will be implementing SAP IS-U/CCS
- Anyone interested in gaining more knowledge in another SAP module
Target Audiences
- Those who are interested in a career in the utilities industry utilizing SAP IS-U/CCS
- End-users who work in the utilities industry that will be implementing SAP IS-U/CCS
- Anyone interested in gaining more knowledge in another SAP module
SAP Utilities is a process-oriented sales and information system that supports all services provided by utilities and waste disposal companies. Learn how this solution is integrated with SAP ERP and ECC while providing specific industry customer support, business processes, and master data. Students can expect to gain an overview of the business processes that can be mapped using SAP for Utilities Customer Care Service (“CCS”).
Course Curriculum
Chapter 1: Introduction
Lecture 1: Introduction
Lecture 2: Overview of SAP ISU/CCS
Lecture 3: How is CRM used with IS-U?
Lecture 4: IS-U/CCS Business Processes
Chapter 2: Integration Points
Lecture 1: Integration with SAP ERP
Lecture 2: The Customer Interaction Center
Chapter 3: Master Data
Lecture 1: Master Data Overview
Lecture 2: A Look at Technical Master Data
Lecture 3: A look at Business Master Data
Chapter 4: Work Management
Lecture 1: A Quick Look at Work Orders
Chapter 5: Conclusion
Lecture 1: Conclusion
Instructors
-
Camille Barnes
SAP IS-U/CCS Consultant & Authorized SAP Reseller
Rating Distribution
- 1 stars: 6 votes
- 2 stars: 3 votes
- 3 stars: 8 votes
- 4 stars: 6 votes
- 5 stars: 4 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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