IT support and troubleshooting

IT support and troubleshooting, available at $19.99, has an average rating of 4.5, with 50 lectures, based on 12 reviews, and has 1717 subscribers.

You will learn about Configuring security inside the Active Directory domain, router, NAS (Network Attached Storage). Configuring L2TP/IPsec, PPTP, OpenVPN VPNs and redirecting ports on router and inside Windows systems. Configuring and managing Active Directory, GPOs, Remote Desktop Services, VLANs Managing network devices like NAS, serwers, routers, printers, MFP. Creating backup batch scripts for Windows, and Bash scripts for Synology NAS. Backup servers, system states, folders and files and restoring them using Synology backup tools, System tools, and scripts. Bare metal recovery. Simple moving users data between workgroup and domain accounts. After Active Directory domain join. Using tools for restoring forgotten passwords from emails, scanning network and devices. This course is ideal for individuals who are For everyone who wants to learn solutions to problems they can face in company computer networks. Administrators, helpdesk employees and anyone interested in this topic. It is particularly useful for For everyone who wants to learn solutions to problems they can face in company computer networks. Administrators, helpdesk employees and anyone interested in this topic.

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Summary

Title: IT support and troubleshooting

Price: $19.99

Average Rating: 4.5

Number of Lectures: 50

Number of Published Lectures: 50

Number of Curriculum Items: 50

Number of Published Curriculum Objects: 50

Original Price: $19.99

Quality Status: approved

Status: Live

What You Will Learn

Configuring security inside the Active Directory domain, router, NAS (Network Attached Storage).
Configuring L2TP/IPsec, PPTP, OpenVPN VPNs and redirecting ports on router and inside Windows systems.
Configuring and managing Active Directory, GPOs, Remote Desktop Services, VLANs
Managing network devices like NAS, serwers, routers, printers, MFP.
Creating backup batch scripts for Windows, and Bash scripts for Synology NAS.
Backup servers, system states, folders and files and restoring them using Synology backup tools, System tools, and scripts. Bare metal recovery.
Simple moving users data between workgroup and domain accounts. After Active Directory domain join.
Using tools for restoring forgotten passwords from emails, scanning network and devices.

Who Should Attend

For everyone who wants to learn solutions to problems they can face in company computer networks. Administrators, helpdesk employees and anyone interested in this topic.

Target Audiences

For everyone who wants to learn solutions to problems they can face in company computer networks. Administrators, helpdesk employees and anyone interested in this topic.

Learn skills that you will need if you want to work as an IT Helpdesk or Administrator. Secure your network, Automate Tasks, be ready for Data Recovery, allow your users to work remotely, solve typical network problems. And sleep well 🙂

This course is based on my 15 years of experience in the IT world. You can be sure that problems that you will find on this course you will also find on your IT route. Of course, there is only one condition you need to work as a Helpdesk or Administrator.

In these jobs, the time is very precious, and you must believe me: “The more knowledge you will gain, the faster you will fix the problem, the less stress you will get”.

Devices used on this course may be different from those that you will face in your company, but their work is similar. On this course, we based on Cisco SG200 Series Smart Switch, Synology NAS and Draytek router models, but for example: Asus, Linksys etc. routers are very similar. NAS devices are also not that different from each other.

Issues related to security are the same. There is a need to block attacked accounts, use strong passwords, give users only those privileges that they need to do their jobs and nothing more. Popular Attacks use similar vectors, and it’s good to know what to do to make hackers’ life a little bit harder.

If you aren’t going to make copies inside your company, that will mean that you are really a “tough girl” or “tough guy”. But if you ever change your mind, you can find some proven methods for backup inside this course.

Course Curriculum

Chapter 1: Printer and MFP

Lecture 1: Creating a shared folder for scans

Lecture 2: Setting scanning from the MFP device to a shared folder

Lecture 3: Printer error – spooler problem

Lecture 4: Finding free IP for printer usage

Lecture 5: WSD protocol problem

Lecture 6: Printing over RDP using VPN

Lecture 7: Other examples of printing over VPN

Lecture 8: Sharing a USB printer over VPN

Lecture 9: How to get an inf. file from a typical installation file

Chapter 2: Router

Lecture 1: Port forwarding

Lecture 2: Scanning router open ports with Zenmap

Lecture 3: Introduction to VPN

Lecture 4: Configuring and testing PPTP VPN

Lecture 5: Configuring and testing L2TP/IPsec VPN

Lecture 6: Configuring and testing OpenVPN VPN

Lecture 7: Hardening router security

Lecture 8: Preventing attacks and scans on router

Lecture 9: Country restriction rules

Lecture 10: Quality of service and session limits

Lecture 11: VLAN, routing and network isolating

Lecture 12: Creating VLAN for surveillance

Chapter 3: Active Directory

Lecture 1: Connecting to the domain and quick and easy user profile moving

Lecture 2: Creating users account policy

Lecture 3: Creating a special admin group with their own password policy

Lecture 4: GPO to log off screens in indle time and CD / USB prevention

Lecture 5: Audit access to shared folder

Lecture 6: RDS server quick configuration and granting a special group ability to log in

Lecture 7: GPO hardening RDS server security against insider attack -domain and stand alone

Chapter 4: Remote desktop problems

Lecture 1: Changing the default RDP port for Windows – connection problem

Lecture 2: RDP blocked by Windows firewall – port opening

Lecture 3: Display, resources, settings problems

Lecture 4: Remote Desktop License problem – MSLicensing renew

Lecture 5: Remote Desktop Freezing issue

Lecture 6: User cannot change an expired password using the Remote Desktop

Chapter 5: Synology NAS (network attached storage)

Lecture 1: Replacing failed NAS drive – Increase and rebuild RAID array holding data

Lecture 2: Creating a shared folder on the Synology NAS

Lecture 3: Windows Server Backup installation

Lecture 4: System and file backup using Windows Server Backup

Lecture 5: Windows Server Backup using batch script and task scheduler

Lecture 6: BMR Bare metal restore and single file recovery on Windows

Lecture 7: Synology Hyper Backup with batch script – backup example

Lecture 8: Connect to Synology NAS with PuTTY

Lecture 9: Bash script for backup on Synology – adding date to name, auto-remove old copies

Lecture 10: Synology Drive Client for PC backups – file versioning. Users can restore files

Lecture 11: Synology Active Backup for file server

Lecture 12: Synology Active Backup for PC

Lecture 13: Secure and Harden your Synology NAS – Security Advisor, policies, attacks protec

Chapter 6: Tips and handy tools

Lecture 1: How to get email passwords and settings from the PC

Lecture 2: Automate Brute Force protection on Windows Server using IPBAN

Lecture 3: Batch script creating compressed backups – date as a name, removing old copies

Instructors

IT Cure
MCTS | CompTIA Sec + | IT admin

Rating Distribution

1 stars: 1 votes
2 stars: 1 votes
3 stars: 0 votes
4 stars: 3 votes
5 stars: 7 votes

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