ITIL 4 Foundation Summary

ITIL 4 Foundation Summary, available at Free, has an average rating of 4.5, with 5 lectures, based on 139 reviews, and has 2142 subscribers.

You will learn about Understand the purpose and components of the ITIL service value system, and activities of the service value chain, and how they interconnect Understand the four dimensions of ITIL service management Understand how ITIL guiding principles can help an organisation to adopt and adapt ITIL service management Understand the key concepts of ITIL service management This course is ideal for individuals who are Those who require a basic understanding of the ITIL framework. or Those who want to understand how ITIL can be used to enhance IT service management. or IT professionals or others working within an organisation that has adopted ITIL. It is particularly useful for Those who require a basic understanding of the ITIL framework. or Those who want to understand how ITIL can be used to enhance IT service management. or IT professionals or others working within an organisation that has adopted ITIL.

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Summary

Title: ITIL 4 Foundation Summary

Price: Free

Average Rating: 4.5

Number of Lectures: 5

Number of Published Lectures: 1

Number of Curriculum Items: 5

Number of Published Curriculum Objects: 1

Original Price: Free

Quality Status: approved

Status: Live

What You Will Learn

Understand the purpose and components of the ITIL service value system, and activities of the service value chain, and how they interconnect
Understand the four dimensions of ITIL service management
Understand how ITIL guiding principles can help an organisation to adopt and adapt ITIL service management
Understand the key concepts of ITIL service management

Who Should Attend

Those who require a basic understanding of the ITIL framework.
Those who want to understand how ITIL can be used to enhance IT service management.
IT professionals or others working within an organisation that has adopted ITIL.

Target Audiences

Those who require a basic understanding of the ITIL framework.
Those who want to understand how ITIL can be used to enhance IT service management.
IT professionals or others working within an organisation that has adopted ITIL.

ITIL 4 Foundation is the entry-level certification, offering candidates a general awareness of the key elements, concepts, and terminology used in ITIL 4 for modern IT-enabled service management.

ITIL® is the world’s most popular framework for IT Service Management, offering a renewed focus on value-driven practices and the optimization of IT Services.

Aiming to familiarise you with ITIL® Guiding Principles, the Four Dimensions of Service Management, and the Service Value Chain

What does the course cover?

Understand the key concepts of service management
Understand how the ITIL guiding principles can help an organization adopt and adapt service management
Understand the four dimensions of service management
Understand the purpose and components of the ITIL service value system
Understand the activities of the service value chain, and how they interconnect
Know the purpose and key terms of 15 ITIL practices
Understand 7 ITIL practices

Is the course right for me?

ITIL®4 Foundation is suitable for:

Those who require a basic understanding of the ITIL framework
Those who want to understand how ITIL can be used to enhance IT service management
IT professionals or others working within an organization that has adopted ITIL.

WHY STUDY THIS COURSE

Learn about ITIL® 4 which is built on the established core of best practice in the ITIL guidance, and be prepared to sit the ITIL 4 Foundation Certificate exam.

ITIL is the most widely adopted approach for IT Service Management in the world. ITIL 4 provides a practical and flexible approach to moving to the new world of digital transformation and embracing an end-to-end operating model for the delivery and operation of products and services. ITIL 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Summary

Instructors

Sameh Elgawady
ITSM, Cyber Security, and Project Management Consultant

Rating Distribution

1 stars: 2 votes
2 stars: 2 votes
3 stars: 19 votes
4 stars: 51 votes
5 stars: 65 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

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