ITIL v4 Foundation Practice Certification Exams

If you are looking for a mock test for your ITIL v4 Foundation, then you are in the right place.

ITIL (Information Technology Infrastructure Library) is a framework that is designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services within a business.  The multiple choice questions are based on the actual exams of the last few years, summarized in a collective so that you are optimally prepared for the exam.

ITIL v4 accommodates newer approaches, such as DevOps, automation, containers, microservices and the cloud. It also emphasizes the integration of ITSM with other areas of a business.  The questions cover the Four Dimensions Model of Service management:

• Organizations and people

• Value streams and processes

• Information and technology

• Partners and suppliers

Also from the 34 practices, These practices are broken down into the following three categories:

• General management practices

• Service management practices

• Technical management practices

No matter which path you choose, you’ll first need to pass the ITIL Foundation module, an entry-level certification that covers the basics of ITIL 4.

EXAM OVERVIEW

Material Allowed: This is a ‘closed book’ exam. The ITIL Foundation publication, ITIL 4 edition, should be used for study, but is NOT permitted to be used in the exam.

Exam Duration: 60 Minutes, Candidates taking the exam in a language that is not their native or working language may be awarded 15 mins extra time, i.e. 75 minutes in total.

Number Of Marks: There are 40 questions, each worth 1 mark. There is no negative marking.

Provisional Pass Mark: You will need to get 26 questions correct  to pass the exam.

Question Types:

The questions are all ‘multiple choice’.

For the ‘standard’questions, you have a question and four answer options.

‘Negative’ questions are ‘standard’ question in which the stem is negatively worded.

For the ‘missing word’ questions, there is a sentence with a word missing and you have to select the missing word from four options.

For the ‘list’ questions’, there is a list of four statements and you have to select two correct statements from the list.

Rating Distribution

• 1 stars: 0 votes
• 2 stars: 0 votes
• 3 stars: 1 votes
• 4 stars: 0 votes
• 5 stars: 0 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!