Mastering ITIL 4: A Free Crash Course in the 4D & Governance

Mastering ITIL 4: A Free Crash Course in the 4D & Governance, available at Free, has an average rating of 4.31, with 13 lectures, 3 quizzes, based on 123 reviews, and has 2015 subscribers.

You will learn about Understand the 4 dimensions of ITIL 4, incl. orgs & people, info & tech, partners & suppliers, & value streams & processes. Learn how the 4 dimensions interact & affect each other within the ITIL 4 framework. Explore the importance of each dimension in achieving org goals & delivering value to customers. Discover how to apply the 4 dimensions in real-world situations. Understand the benefits of adopting an ITIL 4 approach to managing IT services. Discover how the 4 dimensions can be used to improve org processes & service delivery. This course is ideal for individuals who are This course is designed for IT professionals and anyone interested in learning about the ITIL 4 framework and its 4 dimensions. It is particularly suited for those who are new to IT service management, such as IT support staff, IT managers, business managers, and students. It is also suitable for those with some experience in IT service management who wish to refresh their knowledge and learn about the latest version of ITIL. Whether you are looking to enhance your career prospects or simply expand your knowledge of IT service management, this course will provide you with the essential knowledge and skills to succeed. It is particularly useful for This course is designed for IT professionals and anyone interested in learning about the ITIL 4 framework and its 4 dimensions. It is particularly suited for those who are new to IT service management, such as IT support staff, IT managers, business managers, and students. It is also suitable for those with some experience in IT service management who wish to refresh their knowledge and learn about the latest version of ITIL. Whether you are looking to enhance your career prospects or simply expand your knowledge of IT service management, this course will provide you with the essential knowledge and skills to succeed.

Enroll now: Mastering ITIL 4: A Free Crash Course in the 4D & Governance

Summary

Title: Mastering ITIL 4: A Free Crash Course in the 4D & Governance

Price: Free

Average Rating: 4.31

Number of Lectures: 13

Number of Quizzes: 3

Number of Published Lectures: 13

Number of Published Quizzes: 3

Number of Curriculum Items: 16

Number of Published Curriculum Objects: 16

Original Price: Free

Quality Status: approved

Status: Live

What You Will Learn

Understand the 4 dimensions of ITIL 4, incl. orgs & people, info & tech, partners & suppliers, & value streams & processes.
Learn how the 4 dimensions interact & affect each other within the ITIL 4 framework.
Explore the importance of each dimension in achieving org goals & delivering value to customers.
Discover how to apply the 4 dimensions in real-world situations.
Understand the benefits of adopting an ITIL 4 approach to managing IT services.
Discover how the 4 dimensions can be used to improve org processes & service delivery.

Who Should Attend

This course is designed for IT professionals and anyone interested in learning about the ITIL 4 framework and its 4 dimensions. It is particularly suited for those who are new to IT service management, such as IT support staff, IT managers, business managers, and students. It is also suitable for those with some experience in IT service management who wish to refresh their knowledge and learn about the latest version of ITIL. Whether you are looking to enhance your career prospects or simply expand your knowledge of IT service management, this course will provide you with the essential knowledge and skills to succeed.

Target Audiences

This course is designed for IT professionals and anyone interested in learning about the ITIL 4 framework and its 4 dimensions. It is particularly suited for those who are new to IT service management, such as IT support staff, IT managers, business managers, and students. It is also suitable for those with some experience in IT service management who wish to refresh their knowledge and learn about the latest version of ITIL. Whether you are looking to enhance your career prospects or simply expand your knowledge of IT service management, this course will provide you with the essential knowledge and skills to succeed.

Hey there! Are you interested in learning about the four dimensions of service management in ITIL 4? Look no further than “Mastering ITIL 4: A Free Crash Course in the 4 Dimensions & Governance”!

In this course, I’ll take you through the basics of organizations and people, value streams and processes, information and technology, and partners and suppliers Plus Governance- all in a way that’s easy to understand and apply. I’ll cover practical examples and real-world scenarios to help you get a better understanding of how to integrate the four dimensions into your IT service management approach.

Furthermore, there’s a quiz at the end of the course with 10 real exam-like questions to help you test your knowledge of the four dimensions. This will give you a chance to see how well you understand the material and identify areas where you may need to review.

While this course won’t guarantee you’ll pass the ITIL 4 Foundation certification exam, it will definitely give you a boost in answering four dimensions-related questions. Whether you’re just starting out or looking to refresh your knowledge, “Mastering ITIL 4: A Free Crash Course in the 4 Dimensions and Governance” is a great resource for anyone interested in IT service management.

So come on, join me and let’s dive into the four dimensions together!

Course Curriculum

Chapter 1: A brief History of ITIL

Lecture 1: The Origins of ITIL and Early Development

Lecture 2: ITIL Evolution and Modernization

Chapter 2: Understanding Output, Outcome, and Value in ITIL

Lecture 1: Understanding Output and Outcome in ITIL

Lecture 2: Why Understanding Outcome and Value in ITIL Matters

Chapter 3: Four Dimensions of ITIL 4

Lecture 1: Introduction to the Four Dimensions

Lecture 2: Organizations and People Dimension

Lecture 3: Value Streams and Processes Dimension

Lecture 4: Information and Technology Dimension

Lecture 5: Partners and Suppliers Dimension

Chapter 4: Governance Concept of ITIL 4

Lecture 1: Governance in relation with the concept of SVC (Service Value Chain)

Lecture 2: Who do perform governance and how – more details

Chapter 5: Service Value Chain (SVC) of ITIL 4

Lecture 1: SVC – Service Value Chain & Waterfall vs Agile approaches

Chapter 6: From Preparing to Passing: An ITIL 4 Foundation Exam Experience

Lecture 1: Hassan's Journey to ITIL 4 Exam Success: Tips and Insights for Passing the exam.

Instructors

Orhan Kalayci
PMP, CBAP, ITIL, COBIT, DevOps, CMMI, Scrum, Agile Egitmen

Rating Distribution

1 stars: 1 votes
2 stars: 3 votes
3 stars: 23 votes
4 stars: 39 votes
5 stars: 57 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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