Salesforce Certified Administrator practice exam

*** EXPLANATION TO EACH QUESTION INCLUDED ***

NO DUPLICATED QUESTIONS.

BEST QUESTIONS TO PREPARE FOR YOUR SALESFORCE ADMINISTRATOR EXAM.

UP TO DATE WITH CURRENT SALESFORCE RELEASE.

Are you preparing for the Salesforce Administrator certification exam and looking for a comprehensive and reliable practice test set to help you ace the test? Look no further! Our practice exam set is designed to simulate the real exam experience and cover all the topics you need to know to pass the exam on your first try.

Prepare for your Salesforce Administrator examination: pre-defined set of questions, with verified answers, to cover all certifications areas will improve your overall score and allow you to pass the real Salesforce certification easily.

All examination sections are covered in this course.

Practice test will help you to evaluate your certification readiness.

You will get your result just after you finish your exam and you can focus on improving from certification specific areas. These exam questions are well selected and verified and are similar to actual exam questions, which will help you get familiar with all Salesforce Administrator exam topics.

For each question you will find explanation about the context, best answer and possible Salesforce solutions.

With detailed explanations and references to the Salesforce documentation, you’ll gain a deep understanding of the concepts and best practices needed to succeed in your Salesforce Administrator examination.

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Salesforce Administrator exam sections

Below are all the sections, which will be tested during the exam.

A candidate should have a hands-on experience and deep understanding of the following areas.

Configuration and Setup: 20%

• Describe the information found in the company settings (for example: company settings fiscal year, business hours, currency management, default settings).

• Distinguish and understand the administration of declarative configuration of the User Interface (for example: UI settings, app menu, list views, global actions, Lightning App Builder).

• Given a scenario, demonstrate the proper setup and maintenance of users.

• Explain the various organization Security Controls (for example: Setup Audit Trail, Login Hours, Session Settings).

• Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model (for example: public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).

• Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.

Object Manager and Lightning App Builder: 20%

• Describe the standard object architecture and relationship model (for example: standard object, parent/child, master detail/lookup/junction relationships, and record types).

• Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.

• Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.

Sales and Marketing Applications: 12%

• Given a scenario, identify the capabilities and implications of the sales process (for example: sales process, opportunity, path, and forecast impact).

• Given a scenario, apply the appropriate sales productivity features using opportunity tools. (for example: dashboards, lead scoring, Einstein opportunity scoring, and home page assistant).

• Describe the capabilities of lead automation tools and campaign management. (for example: leads, lead convert, lead assignment rules, campaign and campaign members).

Service and Support Applications: 11%

• Describe the capabilities of case management (for example: case, case assignment rules, and queues).

• Given a scenario, identify how to automate case. management (for example: support process, case auto-response rules, and case escalation).

Productivity and Collaboration: 7%

• Describe the capabilities of activity management.

• Describe the features of Chatter.

• Describe the capabilities of Salesforce Mobile App.

• Identify use cases for AppExchange applications.

Data and Analytics Management: 14%

• Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.

• Describe the capabilities and implications of data validation tools.

• Describe the options available when creating or customizing a report or report type.

• Describe the impact of the sharing model on reports.

• Describe the options available when creating and modifying dashboards (e.g., dashboard components, data sources, chart types, Subscribing, running user).

Workflow/Process Automation: 16%

• Given a scenario, identify the appropriate automation solution based on the capabilities of the tool.

• Describe capabilities and use cases for Flow.

• Describe capabilities and use cases for the approval process.

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