ServiceNow Certified Application Developer (CAD) exam

The ServiceNow Certified Application Developer (CAD) Exam is designed for individuals who want to validate their ability to create applications in ServiceNow, including designing, developing, and implementing applications on the ServiceNow platform. This certification is ideal for developers who want to demonstrate their expertise in building custom applications that align with organizational needs.

Exam Overview:

Exam Content:

1. Designing and Creating an Application:

   • Application Design: Learn the fundamentals of application design, including defining the application’s scope, components, and overall architecture.

   • Creating an Application: Understand the process of creating an application in ServiceNow, including defining application properties and managing application records.

2. Managing Application Files:

   • Application Files Overview: Gain knowledge of different types of application files in ServiceNow, including scripts, modules, and UI elements.

   • File Management: Learn how to manage application files effectively, including importing, exporting, and version control.

3. Data Modeling:

   • Tables and Fields: Understand how to create and manage tables, fields, and relationships between tables in an application.

   • Database Relationships: Learn about different types of database relationships, including one-to-many and many-to-many, and how to implement them.

4. User Interface (UI):

   • Forms and List Layouts: Gain skills in designing and customizing forms and list layouts to enhance the user experience.

   • UI Policies and UI Actions: Learn how to create and manage UI policies and actions to control the behavior of forms and lists.

5. Security and Access Control:

   • Application Security: Understand how to implement security measures within applications, including managing roles, access controls, and user permissions.

   • Data Security: Learn how to secure data within an application, including creating and managing access control rules (ACLs).

6. Scripting:

   • Server-Side Scripting: Gain proficiency in writing and managing server-side scripts, including Business Rules, Script Includes, and scheduled jobs.

   • Client-Side Scripting: Learn about client-side scripting, including GlideForm, GlideUser, and UI scripts to enhance the user interface.

7. Workflow and Automation:

   • Workflows: Understand how to create, manage, and customize workflows to automate processes within an application.

   • Flow Designer: Learn how to use Flow Designer to create and manage flows that automate complex business processes.

8. Integrations:

   • REST and SOAP APIs: Gain knowledge of integrating applications with external systems using REST and SOAP APIs.

   • Inbound and Outbound Integrations: Learn how to set up and manage inbound and outbound integrations for data exchange.

9. Testing and Debugging:

   • Automated Testing Framework (ATF): Understand how to use ATF to create and run automated tests for applications.

   • Debugging Techniques: Learn about common debugging techniques and tools available in ServiceNow to troubleshoot and resolve issues in applications.

10. Deployment:

    • Update Sets: Gain proficiency in using Update Sets for deploying applications across different environments.

    • Application Repository: Learn how to publish and manage applications in the ServiceNow Application Repository.

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Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!