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ServiceNow Certified System Administrator (CSA) Exam Prep

IT & Software

Rating4.4
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ServiceNow Certified System Administrator (CSA) Exam Prep, available at $19.99, has an average rating of 4.42, with 70 lectures, 8 quizzes, based on 158 reviews, and has 822 subscribers.

You will learn about Mastering ServiceNow Fundamentals: Understand the core concepts and components of the ServiceNow platform. Equip yourself with the knowledge to successfully pass the ServiceNow Certified Systems Administrator (CSA) exam. Develop the skills required to perform essential system administration tasks, such as user management, access control, and system monitoring. Explore industry best practices for configuring and maintaining ServiceNow, ensuring compliance, and optimizing performance. This course is ideal for individuals who are This course is designed for individuals looking to embark on a rewarding career in ServiceNow or seeking to advance their existing roles. It's perfect for IT professionals, administrators, or anyone interested in ServiceNow. Whether you're a newcomer eager to grasp the fundamentals or an experienced practitioner aiming to achieve the ServiceNow Certified Systems Administrator (CSA) certification, this course caters to all levels of expertise. With a focus on both foundational knowledge and exam preparation, it ensures that you're well-equipped to manage ServiceNow effectively and achieve your career goals. It is particularly useful for This course is designed for individuals looking to embark on a rewarding career in ServiceNow or seeking to advance their existing roles. It's perfect for IT professionals, administrators, or anyone interested in ServiceNow. Whether you're a newcomer eager to grasp the fundamentals or an experienced practitioner aiming to achieve the ServiceNow Certified Systems Administrator (CSA) certification, this course caters to all levels of expertise. With a focus on both foundational knowledge and exam preparation, it ensures that you're well-equipped to manage ServiceNow effectively and achieve your career goals.

Enroll now: ServiceNow Certified System Administrator (CSA) Exam Prep

Summary

Title: ServiceNow Certified System Administrator (CSA) Exam Prep

Price: $19.99

Average Rating: 4.42

Number of Lectures: 70

Number of Quizzes: 8

Number of Published Lectures: 70

Number of Published Quizzes: 8

Number of Curriculum Items: 78

Number of Published Curriculum Objects: 78

Number of Practice Tests: 2

Number of Published Practice Tests: 2

Original Price: $39.99

Quality Status: approved

Status: Live

What You Will Learn

  • Mastering ServiceNow Fundamentals: Understand the core concepts and components of the ServiceNow platform.
  • Equip yourself with the knowledge to successfully pass the ServiceNow Certified Systems Administrator (CSA) exam.
  • Develop the skills required to perform essential system administration tasks, such as user management, access control, and system monitoring.
  • Explore industry best practices for configuring and maintaining ServiceNow, ensuring compliance, and optimizing performance.

Who Should Attend

  • This course is designed for individuals looking to embark on a rewarding career in ServiceNow or seeking to advance their existing roles. It's perfect for IT professionals, administrators, or anyone interested in ServiceNow. Whether you're a newcomer eager to grasp the fundamentals or an experienced practitioner aiming to achieve the ServiceNow Certified Systems Administrator (CSA) certification, this course caters to all levels of expertise. With a focus on both foundational knowledge and exam preparation, it ensures that you're well-equipped to manage ServiceNow effectively and achieve your career goals.

Target Audiences

  • This course is designed for individuals looking to embark on a rewarding career in ServiceNow or seeking to advance their existing roles. It's perfect for IT professionals, administrators, or anyone interested in ServiceNow. Whether you're a newcomer eager to grasp the fundamentals or an experienced practitioner aiming to achieve the ServiceNow Certified Systems Administrator (CSA) certification, this course caters to all levels of expertise. With a focus on both foundational knowledge and exam preparation, it ensures that you're well-equipped to manage ServiceNow effectively and achieve your career goals.

Welcome to the comprehensive ServiceNow Certified System Administrator (CSA) Exam Preparation course. This program is meticulously designed to cover every requirement of the CSA certification exam, ensuring that you’re well-equipped to excel in your ServiceNow administration journey.

Section 1: Platform Overview and Navigation

Begin your ServiceNow adventure by exploring the platform’s fundamental aspects, gaining insights into its capabilities, and becoming familiar with your ServiceNow instance’s layout. Learn how to effectively navigate the platform using the Next Experience Unified Navigation.

Section 2: Instance Configuration and User Administration 

Delve into the installation of applications and plugins and discover how to personalize your instance to meet your organization’s unique needs. Learn the ins and outs of administering users, groups, and roles.

Section 3: Configuring Applications for Collaboration

Master the intricacies of lists, filters, and tags. Dive into the anatomy of lists and forms, and learn advanced form configuration techniques. Understand task management, visual task boards, reporting, dashboards, and performance analytics. Explore how to set up notifications for seamless communication.

Section 4: Self-Service & Automation

Explore knowledge management, the Service Catalog, Flow Designer, and Virtual Agent to enhance user experiences and automate key processes.

Section 5: Database Management

Gain proficiency in managing your data schema, application/access control, data importation, CMDB, and CSDM.

Section 6: Data Migration and Integration

Learn about UI policies, business rules, system update sets, and scripting in ServiceNow to facilitate data migration and integration.

I will guide you through each topic, ensuring you gain the knowledge and skills needed to excel in ServiceNow administration. Take this step toward your CSA certification and a successful career in ServiceNow. Enroll today to get started on your path to ServiceNow excellence.

Course Curriculum

Chapter 1: Introduction Platform Overview and Navigation

Lecture 1: Course Introduction

Lecture 2: How to get the most out of this course

Lecture 3: ServiceNow Platform Overview

Lecture 4: Platform Capabilities and Services

Lecture 5: The ServiceNow Instance

Lecture 6: How to Spin Up Your Own ServiceNow Personal Developer Instance

Lecture 7: Next Experience Unified Navigation

Lecture 8: ServiceNow CSA Exam Prep Course Materials

Lecture 9: Platform Overview and Navigation Section Conclusion

Chapter 2: Instance Configuration

Lecture 1: Instance Configuration Section Introduction

Lecture 2: Installing Applications and Plugins

Lecture 3: Personalizing/Customizing the Instance

Lecture 4: Common User Interfaces in the Platform

Lecture 5: Managing your Instances

Lecture 6: User Administration

Lecture 7: Security Administration

Lecture 8: Instance Configuration Section Conclusion

Chapter 3: Configuring Applications for Collaboration

Lecture 1: Configuring Applications Section Introduction

Lecture 2: List Anatomy

Lecture 3: Form Anatomy

Lecture 4: Form Configuration

Lecture 5: Advanced Form Configuration

Lecture 6: Task Management

Lecture 7: Visual Task Boards

Lecture 8: Reporting

Lecture 9: Dashboards

Lecture 10: Performance Analytics

Lecture 11: Notifications

Lecture 12: Configuring Applications Section Conclusion

Chapter 4: Self Service & Automation

Lecture 1: Self Service & Automation Section Introduction

Lecture 2: Knowledge Management Overview

Lecture 3: Using Knowledge Management

Lecture 4: Manage Knowledge Bases

Lecture 5: Creating Knowledge Management Articles

Lecture 6: Knowledge Management Feedback

Lecture 7: User Criteria in Knowledge Management

Lecture 8: Request Management Explained

Lecture 9: Service Catalogs and Categories

Lecture 10: Service Catalog Items

Lecture 11: Record Producers

Lecture 12: Service Catalog Variables

Lecture 13: Order Guides

Lecture 14: Service Catalog User Criteria

Lecture 15: Flow Designer

Lecture 16: Flow Designer Hands-On

Lecture 17: Virtual Agent

Lecture 18: Virtual Agent Hands-On

Lecture 19: Self Service & Automation Section Conclusion

Chapter 5: Database Management

Lecture 1: Database Management Section Introduction

Lecture 2: Data Schema

Lecture 3: Data Schema Hands-On

Lecture 4: Application/Access Control

Lecture 5: Importing Data

Lecture 6: Importing Data Hands-On

Lecture 7: CMDB and CSDM Explained

Lecture 8: CMDB and CSDM Hands-On

Lecture 9: Database Management Section Conclusion

Chapter 6: Data Migration, and More

Lecture 1: Data Migration Section Introduction

Lecture 2: UI Policies

Lecture 3: Business Rules

Lecture 4: System update sets

Lecture 5: Update Sets Hands-On

Lecture 6: Scripting in ServiceNow

Lecture 7: Integration Hub overview

Lecture 8: Automated Test Framework Introduction

Lecture 9: App Engine Studio Introduction

Lecture 10: AI on the Now Platform

Lecture 11: Data Migration Section Conclusion

Chapter 7: Next Steps and Exam Tips

Lecture 1: Exam Tips

Lecture 2: Thank You and Good Luck!

Chapter 8: ServiceNow Certified Systems Administrator Practice Exams

Instructors

Rating Distribution

  • 1 stars: 0 votes
  • 2 stars: 2 votes
  • 3 stars: 14 votes
  • 4 stars: 50 votes
  • 5 stars: 92 votes

Frequently Asked Questions


How long do I have access to the course materials?


You can view and review the lecture materials indefinitely, like an on-demand channel.


Can I take my courses with me wherever I go?


Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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