Differentiate Your Business w/ Customer Experience Marketing
Differentiate Your Business w/ Customer Experience Marketing, available at $19.99, has an average rating of 4.45, with 11 lectures, based on 40 reviews, and has 4750 subscribers.
You will learn about By the end of this course you’ll be able to understand the basics of how your business can use Customer Experience Marketing to attract more new customers plus increase the loyalty of existing customers all while charging premium prices that deliver higher profits. This course is ideal for individuals who are Business Owners/Entrepreneurs plus Marketing and Sales managers interested in broadening their CX Marketing skills. It is particularly useful for Business Owners/Entrepreneurs plus Marketing and Sales managers interested in broadening their CX Marketing skills.
Enroll now: Differentiate Your Business w/ Customer Experience Marketing
Summary
Title: Differentiate Your Business w/ Customer Experience Marketing
Price: $19.99
Average Rating: 4.45
Number of Lectures: 11
Number of Published Lectures: 11
Number of Curriculum Items: 11
Number of Published Curriculum Objects: 11
Original Price: $22.99
Quality Status: approved
Status: Live
What You Will Learn
- By the end of this course you’ll be able to understand the basics of how your business can use Customer Experience Marketing to attract more new customers plus increase the loyalty of existing customers all while charging premium prices that deliver higher profits.
Who Should Attend
- Business Owners/Entrepreneurs plus Marketing and Sales managers interested in broadening their CX Marketing skills.
Target Audiences
- Business Owners/Entrepreneurs plus Marketing and Sales managers interested in broadening their CX Marketing skills.
All businesses sell one thing:Reactions!
The Customer Experience emotional reactions you create are your product. And as soon as you begin to see your business as a reaction-creating machine, you’ll begin to think about your business and its marketing differently.
In Differentiate Your Business with Customer Experience Marketing, John Weisenberger will show you how to think differently about the emotional reactions you create in your customers and how to put Customer Experience (CX) Marketing techniques to work in your business to create massive customer loyalty and profits.
In this course you learn how to:
- Create powerfully differentiated Customer Experiences that your customers will remember and talk about to others
- Use Customer Experience Marketing (CX Marketing) to quickly change your customer’s perception of your brand
- Track and measure the Key Process Indicators (KPI) necessary to calculate your CX Marketing Return on Investment (ROI)
- How to get started today using practical low cost/no cost CX Marketing strategies that don't require big budgets and complicated technologies.
This is a 101 level introductory course intended to expose the student to a broad overview of Customer Experience Marketing in order to prepare for further advanced study in each of the introduced sub-topics.
Course Curriculum
Chapter 1: Introduction
Lecture 1: Introduction to Customer Experience Chain Reactions
Chapter 2: Lesson #1: Creating Powerful Reactions
Lecture 1: Why Customer Experience Matters in the New Customer Led Economy
Lecture 2: Why the Customer's Perception is Always Reality & Social Media Amplifies Every
Chapter 3: Lesson #2: All Reactions Begin with You
Lecture 1: Understanding Your Role as a Reaction Creator
Chapter 4: Lesson #3: Practical Customer Experience Marketing
Lecture 1: Practical Customer Experience Marketing Explained
Lecture 2: Why The Customer Experience Journey is a Chain of Reactions
Chapter 5: Lesson #4: How To Measure the ROI of Your CX Marketing Program
Lecture 1: Establishing a Voice of the Customer (VoC) Feedback Process
Lecture 2: You Can't Manage What You Can't Measure (a.k.a. Know Your Numbers)
Chapter 6: Lesson #5: Getting Started Using Simple Low Cost/No Cost CX Marketing Strategies
Lecture 1: Simple Action Steps to Get Started with Customer Experience Marketing
Chapter 7: Course Recap and Conclusion
Lecture 1: What You Have Learned and Where You Can Learn More
Chapter 8: Bonus Module
Lecture 1: Graduation Special Offer (Link in Resources)
Instructors
-
John Weisenberger
Author, Speaker, Founder at Chain Reactions Marketing®
Rating Distribution
- 1 stars: 1 votes
- 2 stars: 1 votes
- 3 stars: 5 votes
- 4 stars: 15 votes
- 5 stars: 18 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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