SAP Support Activities and SAP MM sample Support Tickets

SAP Support Activities and SAP MM sample Support Tickets, available at $49.99, has an average rating of 4.55, with 13 lectures, 1 quizzes, based on 236 reviews, and has 1693 subscribers.

You will learn about Roles and Responsibilities of an SAP Support Consultant Details about SLA Knowledge about Change Requests Sample Change Requests with explanation SAP MM Sample Support Tickets with Solutions This course is ideal for individuals who are SAP Beginners or SAP Functional Consultants It is particularly useful for SAP Beginners or SAP Functional Consultants.

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Summary

Title: SAP Support Activities and SAP MM sample Support Tickets

Price: $49.99

Average Rating: 4.55

Number of Lectures: 13

Number of Quizzes: 1

Number of Published Lectures: 13

Number of Published Quizzes: 1

Number of Curriculum Items: 14

Number of Published Curriculum Objects: 14

Original Price: $24.99

Quality Status: approved

Status: Live

What You Will Learn

Roles and Responsibilities of an SAP Support Consultant
Details about SLA
Knowledge about Change Requests
Sample Change Requests with explanation
SAP MM Sample Support Tickets with Solutions

Who Should Attend

SAP Beginners
SAP Functional Consultants

Target Audiences

SAP Beginners
SAP Functional Consultants

In this course, one can learn about the below topics

The roles and responsibilities of a Support Consultant. Day to Day Activities of the Support Consultant and Support Lead is explained
And also explained about Service Level Agreements and different priorities like Very High, High, Medium, and Low.
Explained the level of tickets like L1, L2, and L3 based on the criticality
30+ Real-Time sample Support Tickets are provided
Difference between the Criticality and the Priority of the tickets
Explained the difference between Core Team Members and the End Users
Different Support Tool names are given
Handling the tickets based on SLA
Planning the daily activities during Support Projects
Value addition to the Role
Different Tools in the Market are listed
Change Requests can be configuration-related changes or Program-related changes or new program requirements. In this course, few samples of Program-related and configuration-related changes are explained. Mainly the program-related changes or new requirements are explained with the business examples.
Program-related Change Requests are explained with the business examples and some technical information that should be sufficient or gives an idea to the functional consultants. As the programs are developed by the ABAP consultants, high-level information is provided
Related Function Modules and role of a Functional consultant during Change Requests are explained

Course Curriculum

Chapter 1: Roles of an SAP Support Consultant and SAP MM Change Requests

Lecture 1: Roles and Responsibilities of an SAP Support Consultant

Lecture 2: SAP MM Sample Support Tickets with Solutions Part 1

Lecture 3: SAP MM Sample Support Tickets with Solutions Part 2

Lecture 4: SAP MM Program related Change Requests Part 2

Lecture 5: SAP MM Program related Change Requests Part 2

Lecture 6: Configuration related Change Request Sample 1

Lecture 7: Configuration related Change Request Sample 2

Lecture 8: One Custom Report and one Enhancement Explanation with logic.

Lecture 9: One SAP MM New Enhancement Explanation with Logic

Lecture 10: New Support Issue on Quota Arrangement

Lecture 11: Difference between Core Team Members and End Users

Lecture 12: Different Support Tools in the Market

Lecture 13: ECC and S/4 HANA Material Management Support Issues

Instructors

Ganesh Padala
SAP SCM Consultant

Rating Distribution

1 stars: 2 votes
2 stars: 1 votes
3 stars: 25 votes
4 stars: 90 votes
5 stars: 118 votes

Frequently Asked Questions

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You can view and review the lecture materials indefinitely, like an on-demand channel.

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