Difficult Conversations: Master Difficult Conversations
Difficult Conversations: Master Difficult Conversations, available at $59.99, has an average rating of 4.45, with 36 lectures, 1 quizzes, based on 11233 reviews, and has 29196 subscribers.
You will learn about Have the courage, the tools and insight to have difficult conversations This course is ideal for individuals who are Anyone who wants to get better at having difficult conversations or Anyone who feels uncomfortable discussing issues with another person or Anyone who has a fear of conflict and would like to become more comfortable with conflict It is particularly useful for Anyone who wants to get better at having difficult conversations or Anyone who feels uncomfortable discussing issues with another person or Anyone who has a fear of conflict and would like to become more comfortable with conflict.
Enroll now: Difficult Conversations: Master Difficult Conversations
Summary
Title: Difficult Conversations: Master Difficult Conversations
Price: $59.99
Average Rating: 4.45
Number of Lectures: 36
Number of Quizzes: 1
Number of Published Lectures: 36
Number of Published Quizzes: 1
Number of Curriculum Items: 37
Number of Published Curriculum Objects: 37
Original Price: $119.99
Quality Status: approved
Status: Live
What You Will Learn
- Have the courage, the tools and insight to have difficult conversations
Who Should Attend
- Anyone who wants to get better at having difficult conversations
- Anyone who feels uncomfortable discussing issues with another person
- Anyone who has a fear of conflict and would like to become more comfortable with conflict
Target Audiences
- Anyone who wants to get better at having difficult conversations
- Anyone who feels uncomfortable discussing issues with another person
- Anyone who has a fear of conflict and would like to become more comfortable with conflict
If you want to effectively communicate with your co-workers, employees, boss, family and friends, then this is course for you! Communication Fundamentals: Master Difficult Conversationsintroduces you to the key tools and know-how that you need to effectively communicate in order to build stronger relationships and better outcomes! In this course you’ll learn how to use the communication process, the various channels of communication and how to recognize which channel is appropriate for which style of personality, the power of persuasion and how to utilize multiple persuasion styles, how to work and manage virtual teams, how to communicate cross culturally, and more! And, you’ll learn how to do it in a way that’s both informative and engaging!
What Will I Learn?
- Identifying and flexing with different personality types, communication styles
- The difference between formal and informal styles of communication and when to use each
- How to put yourself in the shoes of the receiver in order to truly understand what they’re trying to get across
- The power of silence and when to use it
- How to be persuasive with different types of personalities in order to reach the best outcome
And more!
This course is also full of examples and activities that allow you to practice what you are learning!
Work with me over 6 exercises to develop your competencies and communication skills!
Learning Communication Fundamentals will benefit you professionally as you gain skills and acquire tools that will enable you to lead your team, create a cohesive momentum within your company and become a strong communicator in any situation! This is an important skill for leaders and anyone dealing with a team or people to have in order to create a successful workplace environment.
Communication Fundamentals can be challenging and complex. To navigate this maze you need to develop the skills to communicate with different types of people, in multiple situations and you have to know when and how to communicate so that both you and the other party are happy, and that is exactly what you will learn to do in this course!
This Communication Fundamentals: Master Difficult Conversations course brings Lorraine Wiseman’s 25+ years of experience and industry know-how, to you! Her unique teaching style comes from her experience in presidential roles in 7 companies, in 6 countries around the world.
By the end of this course you will be able to confidently and effectively communicate in any situation and environment, and by doing so, build stronger relationships, motivate employees, achieve company goals and reach business objectives.
We look forward to seeing you in the course!
Course Curriculum
Chapter 1: Introduction
Lecture 1: About The Instructor And About Course
Chapter 2: The Process Of Communication
Lecture 1: What Is Communication?
Lecture 2: The Communication Process Defined
Lecture 3: Channels Of Communication
Lecture 4: Formal And Informal Communication
Lecture 5: Exercise
Chapter 3: What Makes A Conversation Difficult?
Lecture 1: Conflicting Interests
Lecture 2: Personal Styles
Lecture 3: Trust Or Lack There Of
Lecture 4: Different Versions Of The Truth
Lecture 5: Strong Emotions
Lecture 6: Deflection
Lecture 7: Exercise
Chapter 4: Difficult Conversations: Clear Messages
Lecture 1: Think Before You Act
Lecture 2: Gather And Evaluate Your Facts
Lecture 3: Understanding The Emotions
Lecture 4: Perception And Reality
Lecture 5: How Can The Outcome Be Positive?
Lecture 6: Define Your Strategy
Lecture 7: Exercise
Chapter 5: Difficult Conversations: The Conversation
Lecture 1: Conducting The Conversation
Lecture 2: Asking Questions
Lecture 3: Listening Loudly
Lecture 4: Common Ground
Lecture 5: Defining The Path Forward
Lecture 6: Difficult Conversation Scenario
Lecture 7: Difficult Conversation Scenario 1
Lecture 8: Difficult Conversation Scenario 2
Chapter 6: Difficult Conversations: Follow Up
Lecture 1: Understanding Yourself And Reflection
Lecture 2: If You Say It Do It
Lecture 3: Section 6 Exercise
Chapter 7: Summary And Closing
Lecture 1: The Importance Of Having Difficult Conversations
Lecture 2: Dealing With Problems Earlier Than Later
Lecture 3: A Summary Of The Process
Lecture 4: Exercise
Lecture 5: Conclusion
Instructors
-
Life Progression Project
Teaching 500,000+ students across 40+ courses -
Lorraine Wiseman
Global Executive in Leading Change
Rating Distribution
- 1 stars: 63 votes
- 2 stars: 201 votes
- 3 stars: 1499 votes
- 4 stars: 4545 votes
- 5 stars: 4925 votes
Frequently Asked Questions
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