Resolving Conflicts and Improving Relationships

Course Curriculum

Chapter 1: Introduction

Lecture 1: 1-1 What is Nonviolent Communication?

Lecture 2: 1-2 Our Tragic Language

Lecture 3: 1-3 A Win-Win Worldview

Lecture 4: 1-4 The Four Steps of NVC

Lecture 5: 1-5 Example of NVC

Lecture 6: 1-6 Section One Recap

Chapter 2: NVC Step One: Observing Without Evaluating

Lecture 1: 2-1 No One is the Villain of Their Own Story

Lecture 2: 2-2 Observations Vs. Evaluations

Lecture 3: 2-3 Step One FAQ

Lecture 4: 2-4 Examples of Evaluations Vs. Observations

Lecture 5: 2-5 Observations Vs. Evaluations Worksheet

Lecture 6: 2-6 Section Two Recap

Chapter 3: NVC Step Two: Feelings

Lecture 1: 3-1 The Meaning of Feelings

Lecture 2: 3-2 What is Helpful to Say (and Hear)

Lecture 3: 3-3 More Problems With Language

Lecture 4: 3-4 Exercise: Emotional Literacy

Lecture 5: 3-5 Worksheet: Feelings

Lecture 6: 3-6 Section Three Recap

Chapter 4: NVC Step Three: Needs

Lecture 1: 4-1 Starting to Think About Needs

Lecture 2: 4-2 Needs Vs. Positions

Lecture 3: 4-3 How to Communicate Needs

Lecture 4: 4-4 Needs Exercise 1

Lecture 5: 4-5 Needs Exercise 2

Lecture 6: 4-6 Section Four Recap

Chapter 5: NVC Step Four: Requests

Lecture 1: 5-1 Requests Vs. Demands

Lecture 2: 5-2 When the Answer is "No"

Lecture 3: 5-3 Exercise: Requests

Lecture 4: 5-4 Complete NVC Exercise

Chapter 6: Listening in NVC

Lecture 1: 6-1 Listening to the Needs Behind Positions

Lecture 2: 6-2 Meeting the Need to be Heard

Lecture 3: 6-3 Meeting the Need for Respect

Lecture 4: 6-4 Exercise: The Needs Behind Positions

Lecture 5: 6-5 Exercise: Reflecting and Inquiring

Lecture 6: 6-6 Course Recap

Lecture 7: 6-7 Final Thoughts