Steps To Hiring Exceptional Hospitality Property Staff
Steps To Hiring Exceptional Hospitality Property Staff, available at $39.99, has an average rating of 3.85, with 10 lectures, 1 quizzes, based on 11 reviews, and has 79 subscribers.
You will learn about Establish a strategic mindset for your business planning and tasks Where to find the suitably employees and how to conduct an interview Why and how to develop a successful training program How to overcome common mistakes in business communication and methods to improve You will learn the skills required and techniques to provide excellent customer service How to turn customer complaints into positive opportunities You will learn how to train to upsell You will learn how to fire someone professionally, gracefully and safely This course is ideal for individuals who are This course is designed for owners / managers of independent hotel, resort, inn & bed and breakfasts who want to learn how to find, train and retain the right employees for their hospitality property. or This course is not necessary if you are a hospitality property owner will strong employees, and an ongoing training program. It is particularly useful for This course is designed for owners / managers of independent hotel, resort, inn & bed and breakfasts who want to learn how to find, train and retain the right employees for their hospitality property. or This course is not necessary if you are a hospitality property owner will strong employees, and an ongoing training program.
Enroll now: Steps To Hiring Exceptional Hospitality Property Staff
Summary
Title: Steps To Hiring Exceptional Hospitality Property Staff
Price: $39.99
Average Rating: 3.85
Number of Lectures: 10
Number of Quizzes: 1
Number of Published Lectures: 10
Number of Published Quizzes: 1
Number of Curriculum Items: 11
Number of Published Curriculum Objects: 11
Original Price: $39.99
Quality Status: approved
Status: Live
What You Will Learn
- Establish a strategic mindset for your business planning and tasks
- Where to find the suitably employees and how to conduct an interview
- Why and how to develop a successful training program
- How to overcome common mistakes in business communication and methods to improve
- You will learn the skills required and techniques to provide excellent customer service
- How to turn customer complaints into positive opportunities
- You will learn how to train to upsell
- You will learn how to fire someone professionally, gracefully and safely
Who Should Attend
- This course is designed for owners / managers of independent hotel, resort, inn & bed and breakfasts who want to learn how to find, train and retain the right employees for their hospitality property.
- This course is not necessary if you are a hospitality property owner will strong employees, and an ongoing training program.
Target Audiences
- This course is designed for owners / managers of independent hotel, resort, inn & bed and breakfasts who want to learn how to find, train and retain the right employees for their hospitality property.
- This course is not necessary if you are a hospitality property owner will strong employees, and an ongoing training program.
Hotels-Resorts-Inns-Bed and Breakfasts-Vacation Homes
Won’t it be wonderful to be able to find and retain awesome & devoted employees for your hotel, resort, inn, bed and breakfast or vacation home?
Your employees are the backbone of your business and by knowing how to hire, train and support your staff you’ll create an environment that will garner loyalty and impress your guests. Finding and retaining the right employees for your hospitality property is imperative.
If you or your staff are not properly trained, overworked and stressed, it does not take long for your services to slide and a negative mindset to develop.
These 9 tutorials will help streamline your employee development, hiring and training process.
· The Right Mindset
· How to Hire Winners
· Can’t Afford Employee Training Programs – Think Again
· How to Train for Success
· Effective Communication Will Improve Your Property
· Enhance Your Customer Service
· How to Handle Customer Complaints
· How to Upsell
· How to Fire an Employee
This course includes easy-to-follow, step-by-step video tutorials, downloadable audio & PDF files, and any checklists applicable, as well as a “Steps To Hiring Exceptional Hospitality Property Staff” quiz, to ensure you get the most out of these tutorials.
You can view this section as an individual course or watch it as part of the “Your Guide to Owning & Operating a Hospitality Property – Successfully” course.
If you want to hire and keep the right employees, then don’t hesitate.
Sign up now!
Course Curriculum
Chapter 1: The Right Mindset
Lecture 1: The Right Mindset
Lecture 2: How To Hire Winners
Lecture 3: Can’t Afford Employee Training Programs – Think Again
Lecture 4: How to Train for Success
Lecture 5: Effective Communication Will Improve Your Property
Lecture 6: Enhance Your Customer Service
Lecture 7: How to Handle Customer Complaints
Lecture 8: How to Upsell
Lecture 9: How to Fire an Employee
Lecture 10: Steps To Hiring Exceptional Hospitality Property Staff PDF
Instructors
-
Gerry MacPherson
Hotel, Resort, Inn, Bed and Breakfast, Authority
Rating Distribution
- 1 stars: 1 votes
- 2 stars: 0 votes
- 3 stars: 2 votes
- 4 stars: 5 votes
- 5 stars: 3 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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