Customer Service Training: Empathy and Active Listening
Customer Service Training: Empathy and Active Listening, available at $64.99
Emotional Intelligence: Building Customer Relationships
Emotional Intelligence: Building Customer Relationships, available at $44.99
Business Email Writing: Communication Skills for Work
Business Email Writing: Communication Skills for Work, available at $59.99
Business Communication Skills: Handling Clients & Customers
Business Communication Skills: Handling Clients & Customers, available at $69.99
Conflict Management and De-Escalation in Customer Service
Conflict Management and De-Escalation in Customer Service, available at $69.99
Decision-Making and Problem-Solving in Customer Service
Decision-Making and Problem-Solving in Customer Service, available at $44.99