Communication Skills every Manager should Master
Communication Skills every Manager should Master, available at $84.99, has an average rating of 4.51, with 51 lectures, 1 quizzes, based on 3971 reviews, and has 13870 subscribers.
You will learn about Know and understand what the Sweet Spot for Employee Achievement is Understand the Influence of Positive Communication on Employee Performance Know How to Create a Secure Base for High Employee Performance Understand How to become more successful through Effective Management Delegation Know what and How to Communicate when you Delegate (Delegation Conversation Technique) Know and Understand the Different Levels of Freedom you can give when you Delegate Know How to Create Commitment when you Delegate Understand How to effectively communicate (difficult) Decisions Know what and How to Communicate when you announce a (difficult) Decision (Decision Conversation Technique) Be able to Avoid and Overcome Employee Resistance Know How and What to Communicate to Bend Employee Resistance (Employee Resistance Conversation Technique) Understand Why and How to say ”No” to better Control Time and Priorities Know How and what to say when you say “No” (Saying NO Conversation Technique) Understand the Importance of being Able to admit your Mistakes Know How and What to Say when you Admit a Mistake (Admitting a Mistake Conversation Technique) This course is ideal for individuals who are This course is designed for (upcoming) Supervisors, Managers, Leaders, Business Owners and Entrepreneurs in Management, Business, IT and Finance who want to get more out of themselves and out of their teams. It is particularly useful for This course is designed for (upcoming) Supervisors, Managers, Leaders, Business Owners and Entrepreneurs in Management, Business, IT and Finance who want to get more out of themselves and out of their teams.
Enroll now: Communication Skills every Manager should Master
Summary
Title: Communication Skills every Manager should Master
Price: $84.99
Average Rating: 4.51
Number of Lectures: 51
Number of Quizzes: 1
Number of Published Lectures: 50
Number of Published Quizzes: 1
Number of Curriculum Items: 52
Number of Published Curriculum Objects: 51
Number of Practice Tests: 1
Number of Published Practice Tests: 1
Original Price: $124.99
Quality Status: approved
Status: Live
What You Will Learn
- Know and understand what the Sweet Spot for Employee Achievement is
- Understand the Influence of Positive Communication on Employee Performance
- Know How to Create a Secure Base for High Employee Performance
- Understand How to become more successful through Effective Management Delegation
- Know what and How to Communicate when you Delegate (Delegation Conversation Technique)
- Know and Understand the Different Levels of Freedom you can give when you Delegate
- Know How to Create Commitment when you Delegate
- Understand How to effectively communicate (difficult) Decisions
- Know what and How to Communicate when you announce a (difficult) Decision (Decision Conversation Technique)
- Be able to Avoid and Overcome Employee Resistance
- Know How and What to Communicate to Bend Employee Resistance (Employee Resistance Conversation Technique)
- Understand Why and How to say ”No” to better Control Time and Priorities
- Know How and what to say when you say “No” (Saying NO Conversation Technique)
- Understand the Importance of being Able to admit your Mistakes
- Know How and What to Say when you Admit a Mistake (Admitting a Mistake Conversation Technique)
Who Should Attend
- This course is designed for (upcoming) Supervisors, Managers, Leaders, Business Owners and Entrepreneurs in Management, Business, IT and Finance who want to get more out of themselves and out of their teams.
Target Audiences
- This course is designed for (upcoming) Supervisors, Managers, Leaders, Business Owners and Entrepreneurs in Management, Business, IT and Finance who want to get more out of themselves and out of their teams.
Are you seeing one or more of these things in your department or company?
Missed deadlines, tasks not accomplished, gossiping and rumors, lower morale, reduced efficiency or productivity, or high employee turnover.
Chances are that you, as a manager, are unknowingly an important contributor to this.The top reasons why people do not like their jobs are all communication skills related.
The biggest issue, a lack of direction from management, followed by poor communication skills overall, and constant change that is not well-communicated. (Source: 2014 survey Aboutcom)
So not communicating effectively as a manager or leader comes at a big cost. But the good news is that you can learn to become better at this.
In this comprehensive online management communication skills course, which you can follow at your own pace, I will provide you with the knowledge, the tools, and techniques to become more successful at communicating as a manager.
The problem is that communication skills for managers and leaders are different from communication skills for the average person in the street. And most of us have never been properly trained for this.
By improving your management communication skills at work, you increase your ability to achieve success, to have your successes noted, and to get yourself those promotions you deserve.
Learn in this course how to engage in clear, positive, interpersonal communication to convey information, ideas, and feelings better.
Discover how to choose and use the most appropriate words and tone for every business interaction. Adopt the right mindset for success. And take specific action steps to enable others to receive your messages positively.
We’re going to look at:
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Know and Understand what the Sweet Spot for Employee Achievement is
-
Understand the Influence of Positive Communication on Employee Performance
-
Know how to Create a Secure Base for High Employee Performance
-
Understand How to Become more Successful through Effective Management Delegation
-
Know What and How to Communicate when you Delegate (Delegation Conversation Technique)
-
Know and Understand the Different Levels of Freedom you can give when you Delegate
-
Know How to Create Commitment when you Delegate
-
Understand How to Effectively Communicate (difficult) Decisions
-
Know What and How to Communicate when you announce a (difficult) Decision
-
Be able to Avoid and Overcome Employee Resistance
-
Know How and What to Communicate to Bend Employee Resistance
-
Understand Why and How to say NOto better Control Time and Priorities
-
Know How and What to say when you say NO
-
Understand the Importance of being Able to Admit your Mistakes
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Know How and What to Say when you Admit a Mistake (Admitting a Mistake Conversation Technique)
Whether you are a new manager or you are simply looking to improve your leadership skills, most sources will tell you that the most important skill all managers need is good executive/management communication.
Your ability to communicate better can make or break your career.
I experienced communication difficulties with my first management job. I started out as a manager working with my former peers who were all much older and more experienced than me. I didn’t know what to say or how to delegate, how to communicate decisions, how to say ‘No’ or how to admit mistakes.
I needed to step up my game and so studied and researched how to do this. And I discovered the communication techniques that made my life as a manager much easier. All that experience, knowledge, and information I have now put into this comprehensive and easy-to-follow management communication program.
During the course, I will tell you exactly how to use different communication techniques and structures to become a better communicator and to achieve better results.
After you have finished a specific module you can immediately apply it in practice, the same day, literally.
If you start to apply these communication skills and techniques on a regular basis, then you will make them your own and become better at them.
You’ll start to become a leader who is getting things done easier than before. You will feel more confident and create more success because you have the skills and techniques to get your messages across. And this will not go unnoticed in the company.
As mentioned before, these communication skills helped me a lot also in communicating with the employees I have managed over the last two decades. I have had several different management and leadership positions with several teams, within a very competitive IT market.
My goal is to help current and or new managers like you to become more successful and effective in their management/ leadership jobs, in ways that benefit both the organization and employees.
Talking about benefits, how will you benefit from this course?
If you implement the things you learn in this course this will lead to:
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More personal confidence through improved communication skills
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Being seen as a more courageous and authoritative manager or leader
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Being seen as a clear and transparent manager with great communication and management skills
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Better collaboration and interpersonal communication with your employees
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Better employee alignment through more effective managerial communication skills
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Improved staff morale because they know what’s expected and going on
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Improvements in efficiency/productivity through mastering communication
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Higher employee satisfaction through positive and interpersonal communication
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More loyal employees because you communicate like a great manager
I’ve trained more than 15.000’s of managers and upcoming managers, in workshops, one-on-one meetings, and on the internet. People say things like:
“This course was full of extremely useful information that I plan to incorporate it daily in my job and outside of my job as well. The information was clearly outlined and logically structured. The instructor was also very motivated about the topic and I look forward to going through his additional coaching course. I’d like to thank him for putting out this information as it will be extremely helpful in my future.”– Gary G.
“This is a very practical and valuable course for anyone who is trying to improve their leadership and employee management skills. The lessons, concepts are clear and well presented. Highly recommended.” – Alex A
“It is easy to follow and understand. Clear and concise. Actually, I already got some ideas forming in my mind and I know it will really help with our business and team.” – April V.
This course is like a “management workshop.” We will walk through a step-by-step process, giving you high-quality successful communication skills and techniques. I have compressed all the knowledge into easy-to-apply steps.
Thank you so much for your interest in this course. I hope you’re as excited as I am and, with our thirty-day 100% money-back guarantee, there’s no reason to hesitate.
Click the enroll button right now and we’ll see you in lesson one to start learning about the 10 Biggest and most important communication mistakes managers make!
Start today!
LET YOUR LEADERSHIP FLOURISH!!
Course Curriculum
Chapter 1: Introduction and "The 10 Biggest Communication Mistakes Managers Make"
Lecture 1: Welcome and Overview: What are you going to learn
Lecture 2: 10 Most Common Communication Mistakes Managers make
Lecture 3: Download a printable PDF version / Handout of this course
Chapter 2: Employee achievement, Positive Communication and Creating a Secure base at work
Lecture 1: Introduction: The Sweet spot for employee achievement and Creating a Secure Base
Lecture 2: The Sweet spot for employee achievement (Part 1)
Lecture 3: The Sweet spot for employee achievement (Part 2)
Lecture 4: The Influence of Positive Communication on Employee Performance
Lecture 5: Insight Exercise
Lecture 6: Creating a Secure Base at the Workplace
Chapter 3: Become more Successful through Effective Delegation
Lecture 1: Introduction: Become more Successful through Effective Delegation
Lecture 2: Become more Successful through Effective Delegation
Lecture 3: Insight Exercise Effective Delegation
Lecture 4: What and how to communicate when you delegate (Part 1)
Lecture 5: What and how to communicate when you delegate (Part 2)
Lecture 6: The Different Levels of Freedom when Delegating
Lecture 7: How to Create Commitment when you Delegate
Lecture 8: Case Study & Applied Practice for Delegation Communication
Lecture 9: Practice your Delegation Communication
Chapter 4: How Great Managers Effectively Communicate Decisions
Lecture 1: Introduction: How Great Managers Effectively Communicate Decisions
Lecture 2: Communicating Difficult Decisions
Lecture 3: Communicating Difficult Decisions (Part 2)
Lecture 4: What and How to Communicate when you announce a (difficult) Decision
Lecture 5: Insight exercise Difficult Decisions
Lecture 6: Case Study & Applied Practice for Communicating Decisions
Lecture 7: Practice your Communicating Decisions Skills
Chapter 5: Overcoming Employee Resistance
Lecture 1: Introduction: Overcoming Employee Resistance
Lecture 2: How to Avoid and Overcome Employee Resistance
Lecture 3: Insight Exercise Employee Resistance
Lecture 4: How and What to Communicate to Bend Employee Resistance (Part 1)
Lecture 5: How and What to Communicate to Bend Employee Resistance (Part 2)
Lecture 6: Insight exercise Employee Resistance
Lecture 7: Case Study & Applied Practice for Overcoming Resistance
Lecture 8: Practice your Overcoming Resistance Communication Skills
Chapter 6: How to say ”NO” to better Control Time and Priorities
Lecture 1: Introduction: How to say ”NO” to better Control Time and Priorities
Lecture 2: Why and How to say ”NO” to Better Control Time and Priorities
Lecture 3: Insight Exercise Saying "No"
Lecture 4: How and What to Communicate when You Say “No”
Lecture 5: How to Say ”NO” Conversation Technique
Lecture 6: Case Study & Applied Practice for Saying "No"
Lecture 7: Practice your Sayin "No" Communication Skills
Chapter 7: Admitting a Mistake
Lecture 1: Introduction: The Importance of being able to Admit Your Mistakes
Lecture 2: The Importance of being able to Admit Your Mistakes
Lecture 3: Insight Exercise Admitting Mistakes
Lecture 4: Guidelines to Admitting Your Mistakes
Lecture 5: How and What to Communicate when You Admit a Mistake
Lecture 6: Insight Exercise Admitting a Mistake
Lecture 7: Case Study & Applied Practice for Admitting a Mistake
Lecture 8: Practice your Admitting a Mistake Communication Skills
Lecture 9: Congratulations!
Lecture 10: Bonus Lecture: Available Management Courses
Instructors
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Ramon Janssen
MBA, Management & Leadership Coach, Author, Entrepreneur -
Management Mavericks
Boost Your Leadership!
Rating Distribution
- 1 stars: 13 votes
- 2 stars: 72 votes
- 3 stars: 517 votes
- 4 stars: 1586 votes
- 5 stars: 1783 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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